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My eight year old pulled the paper out of the printer while it was printing...Now the printer is not printing properly. Printer is not alignment is screwed up, and after every test I try and run, "paper Jam" flashes in the window...I have an Epson NX 420...Any ideas?

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  • gwm5557 May 24, 2011

    do you think it's a gear issue?

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The paper jam is detected 2 ways: the effort on the motor for the paper rollers is monitored and if it's too high it triggers the warning and there are a series of position sensors on the rollers bearings - if they get pushed out by the jam they trigger them.
You still get the error because, most likely, one of the rollers has been severely yanked out of its position. You will have to open it , inspect the mechanism to locate the out-of-place roller and push it back into position if possible. If the plastic gearing and / or its bearing have been damaged beyond repair the entire printer is dead, there are no spare parts for the mechanism of Epson printers.

Posted on May 24, 2011

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Hi, well believe it or not this is not too uncommon... lol.. I see this type of "Problem" in my shop from time to time, and it is not only 8 year olds that do this .. Grown Ups do this a lot..too.

Anyway when this happens it is NOT good, and the ONLY way to fix it is to have any broken bits replaced and have it realigned, and this really should be done by an Epson, printer professional. It is a difficult and tricky job, even for a professional.

Now in saying this though, I am not sure if this would be an economic fix, the cost a new printer may well be less than the repair? This depends on any parts that may need to be used, often plastic fittings are snapped internally, and these add to the overall cost.

IF you do wish to try to repair this unit, before you get any repair work done, FIRST, get a "Quote" as to the nature and costing as to the repair. This way at least one can make up ones mind as to what to do, repair or replace.

Posted on May 23, 2011

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Light kee flashing orange/green and says computer is busy when there is nothing in print queue


FLASHING ORANGE LIGHT ERROR MESSAGES


Try counting the number of orange flashes.
* two flashes means you’re out of paper or the paper is not feeding correctly.
* three flashes means there is a paper Jam or the output tray is closed.
* four flashes means the ink tank is empty
* five flashes means the print head is not installed correctly or not installed or is defective (before buying a new print head always try the cleaning instructions at the end of this post first.)
* six flashes means the inner cover is open or not closed properly.
* seven flashes means you counted wrong.....
* eight flashes means the waste ink absorber is almost full or full.
* nine flashes mean that a digital camera or video that is connected is not compatible with the printer. If a specific amount of time lapses without getting a response from the digital camera or video camcorder this will happen.
* ten flashes means it can not print to both sides of the page
* eleven flashes means the automatic print head alignment failed. (this can be caused by low ink levels, ink tanks not being installed correctly, the print heads being clogged. It can also be caused by the paper output slot being exposed to a strong light source (Press the resume /cancel button and move the printer to a darker location and try to align the print head again.
* check to make sure the lock lever is correctly positioned (down)
If the above does not work, align the print head manually by opening the printer properties dialog box and clicking the maintenance tab and then select the print heal alignment button on the left side, second row down.

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Printer stopped working. Getting "10" orange flashes for which there is no error answer in the book. Believe driver is up to date. Wondering if I should uninstall program and reinstall. Problem may have...


FLASHING ORANGE LIGHT ERROR MESSAGES


Try counting the number of orange flashes.
* two flashes means you’re out of paper or the paper is not feeding correctly.
* three flashes means there is a paper Jam or the output tray is closed.
* four flashes means the ink tank is empty
* five flashes means the print head is not installed correctly or not installed or is defective (before buying a new print head always try the cleaning instructions at the end of this post first.)
* six flashes means the inner cover is open or not closed properly.
* seven flashes means you counted wrong.....
* eight flashes means the waste ink absorber is almost full or full.
* nine flashes mean that a digital camera or video that is connected is not compatible with the printer. If a specific amount of time lapses without getting a response from the digital camera or video camcorder this will happen.
* ten flashes means it can not print to both sides of the page
* eleven flashes means the automatic print head alignment failed. (this can be caused by low ink levels, ink tanks not being installed correctly, the print heads being clogged. It can also be caused by the paper output slot being exposed to a strong light source (Press the resume /cancel button and move the printer to a darker location and try to align the print head again.
* check to make sure the lock lever is correctly positioned (down)
If the above does not work, align the print head manually by opening the printer properties dialog box and clicking the maintenance tab and then select the print heal alignment button on the left side, second row down.


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1 Answer

The orange light keeps flashing


FLASHING ORANGE LIGHT ERROR MESSAGES


Try counting the number of orange flashes.
* two flashes means you’re out of paper or the paper is not feeding correctly.
* three flashes means there is a paper Jam or the output tray is closed.
* four flashes means the ink tank is empty
* five flashes means the print head is not installed correctly or not installed or is defective (before buying a new print head always try the cleaning instructions at the end of this post first.)
* six flashes means the inner cover is open or not closed properly.
* seven flashes means you counted wrong.....
* eight flashes means the waste ink absorber is almost full or full.
* nine flashes mean that a digital camera or video that is connected is not compatible with the printer. If a specific amount of time lapses without getting a response from the digital camera or video camcorder this will happen.
* ten flashes means it can not print to both sides of the page
* eleven flashes means the automatic print head alignment failed. (this can be caused by low ink levels, ink tanks not being installed correctly, the print heads being clogged. It can also be caused by the paper output slot being exposed to a strong light source (Press the resume /cancel button and move the printer to a darker location and try to align the print head again.
* check to make sure the lock lever is correctly positioned (down)
If the above does not work, align the print head manually by opening the printer properties dialog box and clicking the maintenance tab and then select the print heal alignment button on the left side, second row down.

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1 Answer

How do I change the ink cartridge on my Dell 810 printer


Hello,

Ink Cartridge Maintenance Replacing an Ink Cartridge
  1. Turn on your printer.

  2. Lift the printer unit, and position the scanner support between the tabs to hold it open.

rcrtdro1.jpg
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.
  1. Press down on the ink cartridge lever to raise the ink cartridge lid.

rcrtrm1.jpg
  1. Remove the old ink cartridge.

rcrtrm2.jpg
  1. Dispose of the old cartridge properly.

  2. If you are installing a new ink cartridge, remove the sticker and transparent tape from the back and bottom of the ink cartridge.

rtaperm.jpg
  1. Insert the new ink cartridge.

rcrtrm3.jpg
  1. Snap the lid closed.

rcrtrm4.jpg
  1. Lift the printer unit, and hold the scanner support up while lowering the printer unit until it is completely closed.

rcrtdrc1.jpg Aligning an Ink Cartridge You may need to align the ink cartridge when characters are not properly formed or are not aligned at the left margin, or when vertical or straight lines appear wavy.
To align the ink cartridge:
  1. Load plain paper. For more information, see Loading Paper.

  2. In Windows XP, click Start® Control Panel® Printers and Other Hardware® Printers and Faxes.

In Windows 2000, click Start® Settings® Printers.
  1. Right-click the Dell AIO 810 icon.

  2. Click Printing Preferences.

The Printing Preferences dialog box opens.
  1. Click the Maintenance tab.

  2. Click Align Print Cartridge.

  3. Click Print.

A blue and black alignment page prints.
  1. After the alignment page has finished printing, place the page face-down on the scanner glass. Make sure the upper left corner of the front of the page aligns with the arrow on the printer.

rscangls.jpg
  1. Press the Scan button scanicoa.jpg .

The page is scanned. When the scan is complete, the cartridge is aligned. You may discard the alignment page when the alignment is complete.

Please download the manual from the link below and go to chapter Ink Cartridge Maintenance:

http://support.dell.com/support/edocs/systems/PRN810/en/ug/ug_en.zip

Hope it helped.

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1 Answer

Tops and bottoms of letters are cut off. I have changed the ink cartridge


Replace the old ink cartridge.
Verify that the unit is on. The On button is lit when the unit is on. If the device is not on, press the button to turn on the unit. Open the print cartridge door. The print carriage moves to the far right side of the unit. Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it. When replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. When replacing the black or photo print cartridge, remove the print cartridge from the slot on the right. Pull the print cartridge toward you and out of its slot. If the print cartridge is being removed because it is low or out of ink, recycle the print cartridge. Remove the new print cartridge from its packaging. Remove the plastic tape by using the pink pull tab. Removing the Tape from the catridge.
  1. Will have Copper-colored contacts.
  2. Plastic tape with pink pull tab ( must be removed before installing ).
  3. Ink nozzles under tape
  4. The HP All-in-One prompts for an alignment of the cartridges every time a print cartridge is installed or replaced. Follow these steps to align the print cartridges from the control panel.
  5. Top & Bottom not printing properly.
  6. Load unused, plain, white letter, A4, or legal paper into the input tray
  7. If coloured paper is loaded in the Input tray when the print catridges are aligned, the alignment will fail. Load unused, plain white paper into the input tray when the Printer catridges are aligned, the alignment will fail. Load and unused plain white paper into the Input Tray and then try the alignment again.
    1. Press 6 to select Tools .
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1 Answer

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The problem could be as simple as your paper not going through the tray straight, or just aligning the print cartridges. Make sure when your paper is pulled through the printer that it isn't getting pulled more quickly on one side than the other. Also, go into your printer control panel to find the 'alignment option' and follow the steps to complete a proper alignment. If that doesn't work, get back to me with more details about the problem. (is it on a slant, are half the sentences printing on a different angle etc.)

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1 Answer

Printer won't stop printing alignment sheet, following changing of ink cart.


my printer only printed 1 page out of 3 so now it wont stop. it pulls the paper in and comes out blank. this will keep going unless i turn it off. how do i reset my printer?

Aug 20, 2008 | Office Equipment & Supplies

1 Answer

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Well... here it is :

The POWER Lamp Flashes Orange title-bar.gif An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take the appropriate action.
When a printer error occurs, the POWER lamp flashes. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.
bullet.gif Two flashes: Printer is out of paper /Paper does not feed
Reload paper to the sheet feeder or cassette and press the RESUME button.
bullet.gif Three flashes: Paper jam/Paper output tray is closed
If paper is jammed, remove the jammed paper, reload paper in the printer, and then press the RESUME button. If the paper output tray is closed, open it.
See Paper Jams
bullet.gif Four flashes: Empty ink tank
Press the RESUME button to resume printing with an empty ink tank. Replace it with a new ink tank immediately after the printing. It may damage the printer if you continue printing with an empty ink tank.
bullet.gif Five flashes: Print head not installed/Print head not installed correctly/Print head is defective
Install the Print Head. If the Print Head is already installed, remove the Print Head and check the electrical contacts for foreign matter, then reinstall.
After reinstalling the Print Head, you may need to realign it.
If this error still remains, the Print Head may be damaged. Contact a Canon service representative.
bullet.gif Six flashes: Inner cover error
To print on paper:
Close the inner cover. Then press the RESUME button to start printing.
Do not move or close the inner cover during printing. It may damage the printer.
bullet.gif Seven flashes: The CD-R or DVD-R is not set on the CD-R tray
Reset the CD-R tray feeder with a CD-R tray containing a CD-R or DVD-R, and then press the RESUME button. Printing will resume.
This function only works with models that support CD-R printing.
bullet.gif Eight flashes: Waste ink absorber almost full
The printer has a built-in waste ink absorber for the ink used during print head cleaning. Eight flashes indicates that the waste ink absorber is nearly full. Press the RESUME button to cancel the error so you can continue printing. Before the waste ink absorber becomes completely full, contact a Canon service representative.
Important
Canon recommends that you call for service as soon as this error occurs. Once the waste ink absorber becomes completely full, printing will no longer be possible.
bullet.gif Nine flashes: A specified period of time has lapsed without receiving no response from the digital camera / The digital camera or digital video camcorder connected is not compatible with this printer
Disconnect the camera cable, press the printer's RESUME button and reconnect the cable.
If the error is still not solved, there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this printer. Use a digital camera or digital video camcorder compatible with this printer.
bullet.gif Ten Flashes: Cannot print on both sides of the page
The size of paper may not be compatible with automatic duplex printing. For information on the size of paper compatible with auto duplex printing, see "Automatically Printing on Both Sides of the Page." Pressing the RESUME button will discharge the paper, and restart printing from the front side of the next paper. The reverse side will not be printed when an error occurs.
bullet.gif Eleven flashes: Cannot perform automatic print head alignment correctly
Possible causes are as follows:
bullet_s.gif A4 or Letter-sized paper is not loaded on the sheet feeder.
bullet_s.gif Ink has run out or ink tanks are not installed correctly.
See Ensure that the ink tank is installed properly.
bullet_s.gif Ink level is low.
bullet_s.gif Print Head nozzles are clogged.
Press the RESUME button.
For information on how to print a nozzle check pattern, see "Printing the Nozzle Check Pattern."
bullet_s.gif The paper output slot has been exposed to a strong light source preventing correct print head alignment.
Press the RESUME button to resolve the error. Align the printer so the paper output slot will not be exposed directly to a strong light source.
After carrying out the above measures, if the problem continues after aligning the print head again, press the RESUME button to resolve the error, and then perform manual print head alignment. For details on manual print head alignment, see "Aligning the Print Head."
bullet.gif POWER lamp flashes alternate green and orange:
An error that requires contacting a Canon service representative may have occurred.
Disconnect the printer cable from the printer, and then turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on after leaving it for a while.
If the problem remains, contact a Canon service representative.

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1 Answer

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Make sure the paper aligning slides are tight to the sides of the paper. In the case that they are spring loaded make sure there is not something preventing them from holding the paper properly aligned.
The print head could be 'off-track'...
If the text is properly aligned on the edge of the page, but appears crooked it is related to the print head assembly. If the text is not aligning to the edge of the page then the paper is not feeding straight and the paper aligning slides are at fault.
It is also possible that one of the paper feed rollers are not grasping the paper and it is forcing it to one side as it pulls it in.

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