Question about Janome Memory Craft 9000 Computerized Sewing Machine

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The bobbin seems to be stuck and will not move...all it's doing is 'eating' the thread...what do i do? Thanks

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  • 1,129 Answers

Can you get the bobbin out of the bobbin holder? unplug the machine, then remove the needle plate, needle and pressure foot. Now can you get the bobbin out? It is possible that the bobbin holder has moved in the rotary hook, they can jump sometimes as held in by a magnet.

Check out your manual for instructions to remove the bobbin holder, it should show you how to take it out, and then clean under it, there is possibly thread caught in this area causing the malfunction.

You may find turning the fly wheel a little to turn the hook will help to free up the holder and get it out.

Here is image from my Janome 6500 manual, it should be similar for your MC.
the bobbin seems to be - tally_girl_29.jpg
So clean out the underneat of the bobbin holder, then reinsert it, and reassemble, thread and test. If this doens't sort the problem, then time to drive it to the Janome shop.

Posted on May 23, 2011

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Posted on Jan 02, 2017

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2 Answers

Brand new machine, do I need to oil it? singer talent 3321 is suppose to be EASY...needle broke, now it will not sew, seems to be stuck and bobbin seems to not work.


1. You need to remove the bobbin case and adjust the tension. The tension should allow the thread to move with a slight tension. Clean the area with a qtip. The bobbin case sits in a an area that is called the race. The race needs one drop of oil. Replace everything.
2. Replace the needle. Make sure it is in the right direction. Thread the top while the foot is up. If the thread gets stuck while threading there is a problem. The thread should move easily while the foot is up. After you thread the machine except the needle you can put the foot down. Now pull on the thread. It should give you a slight amount of tension. Usually four is a good number. If the tension is too tight you can adjust as needed. Now, thread the needle. Hold the thread under the foot while you turn the hand wheel. The bobbin thread should come up.
3. Give your machine a try with a slow speed.

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Machine eats bobbin thread


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most likely the bobbin thread is wound around the components.
remove the bobbin and check for a mass of thread cut it all away and remove every last bit then it should work

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Is the knob on the side, where you loosen the needle to rewind the bobbin, tightened? Also, there may be some threads in the bobbin case messing things up. Unplug the machine if you are checking the bobbin case.

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I had this problem with my 7570. I kept trying to wiggle the hand wheel. Took everything apart I could to get at it. Finally after many try's it moved and I was able to use a tweezers to get the tread out. A friend suggested applying a drop of oil to the bobbin case and letting it sit. She said it would desolve the thread some so you could move it.

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First... make sure you are threading it correctly. It MUST be threaded with the foot up.

Do a test seam. Make sure you put the presser foot DOWN when you sew.

Make sure you grasp and hold the bobbin and top threads as you begin the seam. (this is good practice for any seamstress on any machine.

If you still get loops, tighten top tension.

Also check the bobbin case for burrs. drag a finger nail along edges to feel for it catching. If you find one take a small bit of extra fine sand paper and file it off.

Good luck

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I would replace the needle anyway. It's hard to tell if one is bent or not.

Remove your feed dog/needle plate and the bobbin cover. Take out your bobbin and bobbin carrier.

Get out a magnifying glass and really examine. Look for thread ends in between moving parts.

Also check the thread pathways. Especially where the take up lever is hidden. I've heard of some ladies finding threads snarled up in that area which caused problems like this.

Good luck. If all else fails take it in for repair.

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try changing needles
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make sure the bobbin is inserted into the bobbin case correctly--if the
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out of the case & turn it around & try it that way.

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the bobbin case does not move, just the bobbin.. if the machine is still under warrenty, I would take it back & get another sewing machine,, and probably not from them

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