Question about Cisco 7940 IP Phone

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Can i make calls with a Hide ID? cisco ip phone 7960 series

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You will need to configure this through whatever SIP gateway you are using, it is not configured through the handset.

Posted on May 23, 2011

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Cisco 7960 turns it self off


Do you have a power block for the phone or are you getting power from a POE switch via cat5 cable?
How do you know you purchased a working phone? When was the last time the phone worked properly?

Any other information you can supply about your VoIp setup would help us troubleshoot the power issue with your phone.

Jul 17, 2012 | Cisco 7960 IP Phone

1 Answer

How can I clear / reset a Cisco IP Phone 7910


How to set a Cisco IP phone to factory default Reset configuration of Cisco IP Phone (7910, 1911, 7940, 7941, 7960, 7961)

To set the Cisco IP phone to factory default completes the following steps: should be completed:

For 7940, 7941, 7960, 7961 phones:

1. Power up the phone (unplug power cable and plug in again and hold the # key.
2. Release # when lights start flashing.
3. Press 123456789*0#.
4. Press 1 to keep network configuration or 2 to lose the network configuration.

For 7906G and 7911G phones:
1. Power up the phone (unplug power cable and plug in again and hold the # key.
2. Release # when MWI starts flashing.
3. Press 3491672850*#.

Oct 28, 2010 | Cisco 7910 IP Phone

1 Answer

How can I upgrade my frimware on the Cisco 7960, it is a 3 and needs to be 7?


Best and easiest way is to plug it into a newer callmanager. The firmware will be upgraded regardless of wether or not it is able to register.

Sep 02, 2010 | Cisco 7960 IP Phone

1 Answer

I have tried repeatedly and I can not get my phone to set up. Not even sure what the phone # is. I need it from the start to the finish. I also need my work # to forward to my cell phone 817-713-1767.


What service are you using to provide your SIP? The 7960 requires a call manager, or other network bootable server to make the phone function. It will not function on its own.

Aug 25, 2010 | Cisco 7960 IP Phone

1 Answer

Cisco 7960 is not registering, says 'Requesting line status'.


Then contact your service provider, this issue is from there end, thanks!

Jul 29, 2010 | Cisco 7960 IP Phone

1 Answer

Want to migrate fom sccp to sip protocol for cisco IP Phone 7912


Here's a great little document from Cisco directly, called "Converting a Cisco 7940/7960 CallManager Phone to a SIP Phone and the Reverse Process"
Easy to do, just follow the step-by-step directions.
http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a0080094584.shtml

Jan 21, 2010 | Cisco 7912G IP Phone

1 Answer

Is there an easy solution to repair noisy handsets on cisco 7900 series ip phones ie: a rattle in the handset itself. Do they come apart for tightening ????


The Cisco handsets will not come apart easily, and chances are you will snap the plastic on the first few you try. Replacement handsets are however reasonably priced, and then you've got a brand new one. We have these available for purchase at Idacom.

1-800-903-9190

Apr 25, 2009 | Cisco 7960 IP Phone

1 Answer

Trouble forwading a call on a cisco 7960


If your primary database is not up on Cisco Call Manager (CCM) then the phone doesn't accept any changes in configuration, all call functions work.

Feb 16, 2009 | Cisco 7960 IP Phone

1 Answer

7906G Home VOIP installation Problem


Then you need power adapter for Cisco 7960 IP phone ( -40V DC).
Cisco phones work best with Cisco, and sometimes ONLY Cisco switches.

One question which voice gateway you will use for your 7960 VoIP phone calls to go through ?
(AT&T probably supports only their IP Phones with special and usually hidden settings from end user)

Jan 17, 2009 | Cisco 7906G IP Phone

1 Answer

Calls ringing in on a line already in use


You need to change the 'number of call before engaged' value in the phone configuration to 1 for each of the lines... that way the line will be engaged and the next line will be used.

Dec 15, 2008 | Cisco 7960 IP Phone

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