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My heavy duty shredder purchased 3 months ago has quit. Some times if you slam it down on the bin it will come on. It acts like the sensor thinks the bin is full. It is not indicating or seems to be over heating.

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Shredders also have sensors to detect when they are off the bin. A safety feature obviously.

I'd make sure the shredder is properly oriented and sitting firmly on the bin.

Posted on May 24, 2011

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MY SHREDDER IS OVERHEATING


Significantly Improve the Manufacturer's Suggested Duty Cycle, from Intermittent Use: ON=6min / OFF=30min to CONTINUOUS USE

ROYAL PX1201

My comments below are addressing these 3 issues:

1 How to permanently fix the motor overheating

2 How prevent motor thermal shut-down

3 How considerably improve the duty cycle


I am sharing this info with you with the hope it may save you some time.
Did purchase this unit from Costco about 6 years ago, in 2010.
This unit is functioning well today except its motor was overhearing and going into automatic thermal shut-down.
The ROYAL PX1201 model # is PCUA: 29127H-FE ; the Lot # 111155925.
Had to open the motor enclosure quite few times for cleanup and cooling.
Note the manufacturer's recommended duty cycle is ON=6min / OFF=30min. Nobody I know has 30min time to babysit a shredder.

In thermal shut-down mode the motor would not turn in any direction.
Today I modified the ROYAL PX1201 by adding an external 12V DC computer fan for motor cooling.
Cut a fan-placement, round, 3.25inch hole into the shredder top, at the upper right of the paper-insert slit: ____O
External, room-air is being forced into the motor-and-gear enclosure at all times, non-stop.
The paper-insert slit provides the hot-air exhaust.
The fan is an ordinary plastic PC fan: 12V DC, 0.12A=120mA, XYZ=72*72*20mm ; diagonal=101mm (hole-to-hole).
Fan cost is around $5.- and the fan power supply was a separate 12V DC adapter.
Did not have time to electrically connect the fan to the shredder's internal power supply.

Today I used the shredder continuously for 8 hours with neither overheating nor thermal shutdown.
Did fill TEN 13-gallon plastic bags with shredded paper / hand compacted confetti.
On average I shredded 6 letter-size, normal thickness pages at a time / per feed, continuous feed for about 8 hours.
shredder-overheating-34nnwbaioa4ss34nmw0etrji-5-0.jpg

Jan 09, 2014 | Royal Office Equipment & Supplies

1 Answer

Ccs/5 shredder wont power on


Do a very thorough inspection of the cutting blades. I have found that just a shred of paper, that one would think would not be a problem, can in fact make your shredder act as you describe. How old is it? Depending on age & the heavy usage you say it has had.... it could very well be good old made in USA obsolescence. Wish I could tell you more. Without a multi-meter;(Ohm Meter). & manual to know what power is getting from point A to point B I cannot advise beyond this. Sorry.

Dec 25, 2013 | Achiever CCS5000 Shredder

1 Answer

Just purchased ativa MD 460C and it will not work. misaligned is highlighted. can u help solve problem?


The misalignment message is about the catch bin and the shredder! NOT THE TEETH!
Check to make sure the shredder is properly placed on the catch bin. There is a built in safetymechanism in the Ativa MD460. When the shredder is replaced "backwards" the safety pin is not tripped.
Look for a curve in the lip on the back of the shredder and align it with the bin. Worse case, just pick up the heavy shredder top, turn the unit around 180 degrees and put back down. My light came onimmediately.

Jun 16, 2011 | Office Equipment & Supplies

1 Answer

I purchased the Royal crosscut shredder 2 months ago, and recently put some papers in to shred. Nowhere near the 12 pages it said I could. However, there is paper stuck in the slot that didn't go...


"Manual does not tell me what my warranty is, and the people here who service say I need that info."

I am assuming it is the Royal 1610X Heavy Duty 12 Sheet Commercial Crosscut Shredder
You purchased an expensive shredder and it should have a warranty to match.

Frankly, I would not waste any time worrying what the service people say.
The warranty period on such machines should be written on the purchase receipt, and the retailer is responsible for making sure this warranty is honoured.
Unless of course you bought it on eBay.

I would try to just return it and get my money back, or at the least get a replacement.

Good luck.

May 11, 2011 | Royal Office Equipment & Supplies

1 Answer

I have an achiever heavy-duty crosscut shredder that I purchased in 2002. Since that time I have actually used the shredder around 5 times. The shredder turns on, shred for about 2-3 mins., then it stops....


does it finish the sheet of paper then shut off , or does it stop halfway thru the paper?

unplug the unit , open it up and see if theres staples or junk jammed in the cutting wheels/gears

there supose to turn off once its finished with the paper and turn back on when the next paper is inserted , theres a lil sensor that turns it on and a limit switch that turns it off

Jul 11, 2009 | Achiever CCS5000 Shredder

1 Answer

Shredder will not work


try resetting the shreddar, unplugging it then plugging it back in, also is the unit properly mounted on the shredding bin? also you could try oiling the cutters to make the paper go through more easily....make sure no paper or papre clips are stuck in paper shreddar also....try it in reverse to see if anything is stuck...if this all fails if you hav ea warranty now would be a good time to call the warranty company

Apr 09, 2009 | Office Equipment & Supplies

3 Answers

DM15C stops after 4 seconds, open bin light comes on


I lived with the problem for 6+ Months -- drove me NUTS -- Today, I called Fellows -- Spoke to "JoAnn"... She said this works 80% of the time...
Pull out the bin -- put your foot inside to hold the shredder down -- pull up on the top of the shredder -- you WILL hear a POP as the plastic top disengages from the bottom but TRUST ME THIS IS OK! -- take off this top section (which houses the blades) -- flip it over -- you will see 6 screws total but it is the sets of 2 screws close together to focus on -- right next to the screws you will see a tiny glass sensor -- use a q-tip and alcohol to give them a wipe -- press the top back on -- bin back in -- you are DONE -- This took me less than 1 minute and it works as it did the day I got it! Go shred something!  :)

Feb 09, 2008 | Fellowes DM15C Shredder

1 Answer

CCS 5000 Achiever Shredder


You need to purchase a real heavy duty shredder that will handle your work applications. Call 800-342-7362 EG Brennan & Co LLC can help you in this regard!

Apr 12, 2007 | Achiever CCS5000 Shredder

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