Question about Musso Stainless Steel Pola Ice Cream Maker

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I bought the Pola musso machine at William Sonoma probably in 2004 and now is not making ice-cream because the inside metal is not turning. I live in Sao Paulo, Brasil. How can I fix it in Brazil? What would be the problem?

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The only thing i can tell you is it is broke mow whats the worst that can happin be taken it apart. is the motor spinning?? if the motor is spinning then there is something in the little case that is not turning the only real way to find out is take it apart.i'm sure i could find parts for you if you feel up to. the choice you have is pack it up send it to the states to have it fixed. you could order a new one. let me know if you would like help looking up parts and taken it apart

Posted on May 24, 2011

  •  daniel
    daniel Aug 11, 2012

    I have the same problem and I'm located in Chicago, Refrigerant is fine, the blade in teh bowl wont churn. I took it apart and the motor gets hot but nothing moves. Where are you located?

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Posted on Jan 02, 2017

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