Question about Zoom 4501 Router

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Hi Everyone, Wanted to ask about a strange issue I am having with these routers and the corresponding dongle (Zoom 4595). Using a standard Three SIM I am able to connect to the internet using the dongle when plugged into my laptop via USB. However when I plug the adapter into the Zoom router it will not connect to the internet. There is the initial dial-up phase where the dongle goes through several colours. After this it simply flashes green but it does not make a connection. The settings are the same in the router as they are for the dongle so I have no idea why it should not connect through the router. With the router I tried updating the firmware, resetting to factory defaults all to no avail, I also tried another router and had the same issue. When looking in the stats screen it provides the signal strength and the network name but simply states HSPA USB MODEM and Connecting, however it never actually makes a connection! Any help with this issue would be great as this is really bugging me!

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 104 Answers

SOURCE: Zoom aDSL modem/wireless router seen but not connecting

Here are a couple of ideas to look at first, assuming you haven't tried them already:

1) Does moving the router help? Sometimes a new DECT phone or a microwave, or even a piece of equipment at a neighbour's house, can interfere with the signal.

2) Does changing the channel on your router help at all? If there are many other networks using the same channel, this might block your own signal.
3) If this does not make any difference, it might be worth checking your security settings.

Posted on Nov 16, 2008

  • 104 Answers

SOURCE: Signal showing but no connection (zoom 5590 x6)

Hi……there could be a number of reasons why you can’t connect. I’m assuming you have rebooted both laptop and router to see if this helps, so let’s move on to some basic troubleshooting steps to start with:


  1. Can you pick up the internet through a wired (Ethernet) connection between the laptop and the router? If so, this narrows the problem down to your wireless connection.
  2. Can you login to your router again, and check to see if MAC filtering has been enabled. To find this, go to Advanced Setup > MAC filtering. If the status is ‘enabled’, disable it, Save changes, and try to connect wirelessly again
  3. If MAC filtering is off, and you still can’t connect, go to ‘View Wireless Networks’ on your laptop: disconnect from your network, wait 30 seconds, and reconnect. When prompted, re-enter your network key very carefully. Can you connect now?

If you still can’t connect, please come back to Fixya, and let me/us know the operating system on your laptop. Good luck…

Posted on Jan 17, 2009

dvancamp
  • 13 Answers

SOURCE: HP laptop won't always connect to zoom router

Every time I have ran into this issue it is because of wireless interference. Try these steps:

1) If you have a cordless phone, try turning it off (unplug the base). Some cordless phones operate on the same frequency that your wireless network does.

2) Change the wireless 'channel' your network is on. There are 11 channels. For best results, choose either 1, 6 or 11. Most wireless routers come preconfigured on channel 6. So if your neighbor has wireless and is operating on the same channel, your leptop may be getting confused.

3) Make sure your laptop and wireless router are operating on the same encryption level (WEP, WPA or WPA-2) and speed (A, B or G). Some older laptops do not support WPA-2.

Good Luck!

Posted on Feb 01, 2009

  • 51 Answers

SOURCE: laptop won't connect to wireless

Try giving your wireless card a manual IP address. Open network connections (under Start menu or control panel), right click your wireless card, then choose properties. Highlight 'internet protocol' and choose properties then select 'use the following IP address' fill in the details as below

  • IP address 10.0.0.5
  • Subnet mask 255.255.255.0
  • Default gateway 10.0.0.2
  • Preferred DNS Server 10.0.0.2

Posted on Jul 03, 2009

govinda123
  • 2260 Answers

SOURCE: No Internet Connection with Zoom 4501 & HUAWEI K3520 3G Dongle

If you connect the computer directly to the modem, does it work?
If that works then the modem is working.
Now connect the computer to the router and the modem to the router.
You will need to open the set up page of the router to check the settings of the router.
You can set up the router without the CD also.
It is very easy.
Click Here for step by step instructions about how to set up the router

Posted on Dec 19, 2009

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If you connect the computer directly to the modem, does it work?
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Click Here for step by step instructions about how to set up the router

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Possibly your MAC address is not in the routers allowed list?

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