Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: Won't accept non-HP cartridge
You ask "Is this a common problem with non-HP cartridges? " It is a possiblity.
Where did you purchase the cartridges from?
This error might be caused by defective printhead or sensors
Are you removing the 2 protective caps from the cartridges?
Read this HP page:
Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Posted on Apr 23, 2009
YOU CAN TRY PULLING THE CARTRIDGE OUT AND WITH A CLEAN , VERY SOFT CLOTH , CLEAN THE HEAD GENTLY ....SOME CARTRIDGES ARE JUST FAULTY ....HAVE YOU TRIED RETURNING IT OR GOING TO CANON SITE AND TROUBLESHOOTING ?
Posted on Jun 02, 2009
Is this a refillable cartridge you're using or a genuine HP OEM...
If it's a CIS, refillable or some kind of cartridge which is not made by HP then chances are the ink nozzle has failed and allowed the yellow ink to leak everywhere...
There are a lot of problems with these 3rd party cartridges and I would never recommend using anything other than a refilled HP cartridge or a genuine one.
Hope that helps.
Posted on Jul 11, 2009
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