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Cannot connect my wireless laptop. my desk top works upstairs but not my wireless laptop. can you please hellp me. My address is lucent11@tconl.com OR lucent11@peoplepc.com Thankyou Philip Avino

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Hi Philip, Is the desktop PC you have upstairs hooked up to the network via a cable or is it also wireless ? Do you have a wireless access point router ? If so, what is the supported IEEE Standard...
Wireless means you don't have to hook up to a network via a cable, but you do have to have a Wireless Router hooked up to the network to enable you to transmitt and receive a signal to your wireless products.

Systems Engineer
Royse City, Texas

Posted on Aug 15, 2008

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Try resetting your IP address:
The laptop may be trying to use the IP address from the old router.

1) Click Start (assuming Windows 2000, XP, or Vista)
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This will take you to a black command box
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Once this has happened, proceed to step 5
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Also note that you need to set up your network key (assuming that you are using one) on both the router and laptop.
Make sure that your router is set up to perform as DHCP server.

FW

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be sure on your desktop that you have all the wireless options setup correctly..

has your laptop been on a wireless network from your place before? let me know if any of this helps.. unfortunately, the cable company only supports up to a router, sometimes they will help with the router part.. let me know if i can help anymore..
thx, d

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