Question about Delta & Single Handle Shower Faucet

1 Answer

Can't get both hot water running at the same time. Delta Shower faucet

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  • heilml May 23, 2011

    Brand new faucet. No mineral deposits.

    seals and springs are good. I can reverse hot and cold but not getting pressure from one or the other. Both are on.

    Picture is helpful.

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1 Answer

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  • Master
  • 3,018 Answers

  • The spool and sleeve, the part of the Scald-Guard pressure balance valve that blends the hot and cold water, is not working properly. This can is caused by mineral deposits that build up over time resulting from hard water. To fix this, follow the steps below based on your model.
  1. Shut off water supply.
  2. There are two types of valves. Choose one or the other below depending on your series.
  • 1300-1400 Series: Remove handle.
  • 1700-1800 Series: Remove temperature knob, cover and handle.
  1. Twist and pull sleeve to remove it.
  2. Unscrew brass bonnet nut.
  3. Remove cartridge.
  4. Soak cartridge in a 50/50 vinegar and water solution for 24 hours to remove any mineral deposits.
  • **NOTE** Unless both hot and cold water supplies are turned on, the pressure balance valve will allow only a dribble of water to flow through the valve.
  • I have put up a picture to make disassembling it just that much easier for you.


Can't get both hot water running at the same - ironfist109_98.jpg


Regards, Tony

Posted on May 23, 2011

  • Iron
    Iron May 23, 2011





    • Oh, I didn't know it was new. That's kind of important information because new = installation problem.

    • Go through these steps again. These faucets have to be installed just so or they will not work properly.


    1. Let the water run until both hot and cold water is fully mixed.

    2. Rotate the handle fully counterclockwise to the hottest position.

    3. Place a thermometer in a plastic tumbler, and hold the tumbler in the water stream.

    4. If the water temperature is above what is allowed by your local plumbing code -110º F or 120º F, remove the handle on 1300-1400 series or temperature knob on 1700-1800 series, and rotate the rotational limit stop.


    • Counterclockwise if you have a Monitor 1300 or 1400 series model, handle controls the temperature only, not the volume. For every tooth the rotational limit stop is rotated counterclockwise, the maximum water temperature will decrease approximately 6º F. NOTE: If water temperature is too cool, rotate the limit stop clockwise.

    • Clockwise if you have a Monitor 1700 or 1800 series model-handle controls volume; temperature knob controls temperature-. For every tooth the rotational limit stop is rotated clockwise, the water temperature will decrease approximately 2degrees F. NOTE: If water temperature is too cool, rotate the limit stop counterclockwise.


    1. For 1300-1400 series: Replace the handle. After verifying the water outlet temperature, secure the handle with the screw. Do not over tighten. For 1700-1800 series: After verifying water outlet temperature, snap temperature knob into place.


    2. MAKE SURE COLD WATER FLOWS FROM THE VALVE FIRST. MAKE SURE WATER (AT THE HOTTEST FLOW-DOES NOT EXCEED THE TEMPERATURE ALLOWED - see steps 1-4 above.


    • See diagrams for aid.























    Regards,

    Tony




  • Iron
    Iron May 24, 2011





    • Hey, I appreciate you getting a refund after getting the solution to your problem. Nothing like a free service. Thanks for the dishonesty!

    Tony

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