Question about HP Laserjet Cp2025n Printer
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Try to restore the printer back to the fatory default state.
To perform this function, use the controls on the top of the printer:
Arrow over to the Service menu
Arrow over to Restore Defaults
The printer will reboot itself and go through a few minutes of initializing/calibrating, and the error will no longer come up.
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Posted on May 25, 2011
According to hp it is a faulty spring which you need to reallign.
click here for pictures.
if this does not help it is a faulty sensor and needs replacement
But here is what i can say is a playaround to the solution and have reported to have worked.
here is what a costumer of mine has to say about it.
"I had same problem and googled it and found this solution
As per above I have swapped the cartridges around
Firstly the message "Magenta in wrong place" came up but
I persevered and swapped around again and after a loooooonnnng
initialization IT WORKED and started printing
Clearly its just something HP have to stop people using compatibles which I guess it qutie common and designed to make you give up and pay the much higher price for originals"
Posted on May 24, 2011
There are some steps that you'd want to try to take care of this problem:
1. Shake the cartridge hard before putting it in or try moving any lever in the cartridge to make sure that the ink flow will be smooth. (emove the cartridge from the printer that is indicated as having the error. Holding one end of the cartridge in one hand and the other end of the cartridge in the other hand. Roll the cartridge forward/back 5-6 times. This will help distribute the toner evenly in the cartridge and may help solve the issue) 2. cleaning the springs on the left side of the cartridge bay with alcohol. These springs are the contacts to the copper colored contacts on the cartridge itself. Since the shipping lock strips are on that side, too. 3. You may want to call HP because it could be a problem with the spring that has been dislodged, if it's still under warranty a replacement might be needed if not then a new one may have to be purchased.
Hope this helps!
Posted on May 23, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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