Question about Toshiba Satellite A55-S1063 Notebook

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I can't get my Toshiba Satellite to authenticate its OS after using the Recovery diskt that came with this laptiop when I bought it new from wal*mart.com.

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When installing from a recovery disc it should not need to authenticate. You can do it manually. You didn't provide your operating system so I can't give exact instructions but in general, when it asks you to authenticate you can let it try online. If that fails you can call the phone number provided.

For Vista left click my computer, then properties, then scroll down to activation and click activate.

For XP click start/ all programs/ accessories/ system tools/ activate windows.

Then just enter you keycode.

Posted on May 23, 2011

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I follow instruction on factory resetting Toshiba satellite l655-s5156 and I don't get default screen or nothing saying factory reset


Is the restore partition still there or are you using an OS disc? If you have a new OS that is it, there is nothing else to tell you it is complete.

Basics;
To run Toshiba Recovery:

Choose the Repair Menu in the Windows boot menu (Press and hold F8 at the Toshiba SplashScreen.

Or

Hold the Zero key during Power Up.

If that doesn't work, you may need to order a Recovery Disc from Toshiba.

To make some things clear: Did you reinstall Windows 7 from Toshiba recovery disk or Microsoft Windows disk?
You can use the HDDrecovery feature to restore your notebook to factory settings.

If you have used the Microsoft disk you need Toshiba recovery disk. HDDrecovery is a Toshiba feature and can only be used with preinstalled OS. Therefore it's not enough that you have already saved the HDDrecovery folder, it will not work!

If you don't have a recovery disk you can order it here:
https://backupmedia.toshiba.eu/landing.aspx

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Restore Toshiba to Out of the Box Condition
If your model Toshiba laptop has a Restore partition on thehard drive then follow these steps to restore your Toshiba to the Out of theBox condition.
1. Press and hold the 0 (zero) key and at the same time, tap the power buttononce to switch on
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Recovery/Backup Disks


Hello brownxc

It is unlikely that Toshiba will be able to provide you w/ the recovery CD(s) for your computer. If you don't have the recovery CD(s), you can install the OS (operating system) using an OEM Windows ME CD.

You'll need your product key code. Check the bottom of your laptop for a COA (certificate of authenticity) sticker with the product key code for the operating system (if it is currently not bootable). If your system is still bootable, the product key code can be retrieved from the system registry. (We can help you w/ that.)

The downside of not using the Toshiba recovery CD(s) is you won't get the bundled software back. (Software that came pre-installed w/ your computer.) If you use a Windows ME OEM (original equipment manufacturer) CD, you'll only get the OS. So, you'll need to acquire the installations CDs for your applications, etc.

You should be able to download all the drivers, etc. that you'll need for your laptop from Toshiba's web site. Do this b-e-f-o-r-e you begin the recovery or OS installation process so that, as you're prompted for drivers during the course of the installation, you'll be able to provide them at the time.

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Good Luck!

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