Question about HP Officejet Pro L7680 All-In-One Printer

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I'm getting the error message: "save failure"

I'm getting the error message: "save failure" when trying to scan a doc. to a memory device.

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  • hanthony835 May 25, 2011

    Thanks Riztech, I've tried different memory devices so that's not the issue.
    I appreciate the reply.

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  • 731 Answers

Hi,

If your card has a small switch on the side, make sure that the switch is in the unlocked position.


Regards
Riztech

Posted on May 23, 2011

  • hanthony835 May 25, 2011

    Thanks Riztech,
    I've tried different flash drives so that's not the issue.
    I appreciate the reply.

  • Mohammed Rizwan
    Mohammed Rizwan May 25, 2011

    Okay! so it must be with the printer. Try a partial reset as below

    >>Take the memory card out and remove USB cable from printer.
    >>Remove the power cable from back side of the printer while its ON.
    >>Press and hold "#" and "3" button, while holding them both insert the power cable and release the button after 10 seconds.
    >> If printer turns OFF, press power button to turn it ON.

    Regards
    Riztech

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