Question about Quinny ZAPP Stroller

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I have a quinny zapp push chair and the release button on the one side does not lock into place. Do they sell these spare parts. or is there a quick fix cheers

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  • Quinny Master
  • 1,629 Answers

Good Evening

Only the number 1 button will stay in - the number 2 button must be held as you're folding/unfolding.

If it is the number 1 button that is no longer staying in, then unfortunately there isn't a quick fix and due to the way it is integrated into the chassis it isn't an item we can send out as a spare part for you to replace yourself.

How old is your Zapp? If it is under 2 years old, please contact your retailer with your proof of purchase for them to make the necessary arrangements to send the chassis back to our engineers to provide full inspection and repair work under the warranty terms and conditions.

Posted on May 23, 2011

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Good Morning

This can be fixed by our engineers. If the Zapp is under 2 years old please contact your retailer with your proof of purchase and they can make arrangements for the unit to be sent to our engineers for full inspection and repair work required under the terms and conditions of the 2 year chassis warranty. If it is over 2 years old or you do not have proof of purchase please go to www.quinny.com and select the country you're in, then choose "Contact Us" to write to the customer service department in your country who can advise you how to proceed with getting it repaired.

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