When printing the test page, the lines that say, "Additional files used by this driver:" print in black, the ninth line is half black and fading to red,
the tenth and following are all red. Can this be fixed or do I need a new printer?
There could be two reason for the issue. One if you refill cartridges then that could cause the problem. Second your cartridge might be running low. Please reply or let me know if this help. Change your cartridges.
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The HP F4480 likely has a malfunctioning ink cartridge which is causing the printer hang (i.e. internal micro-electronics damage inside the HP 60 color or black ink cartridge). You can verify the electrical condition of both HP 60 ink cartridges by activating the Tap 41 diagnostic test report (see video here for complete instructions):
1.While holding the Power button, press Cancel (X) button 4 times, then press the Color Copy button once.
2.Release the Power button.
3.The 'Tap 41' diagnostic test print should print.
Providing the color cartridge is partially functioning the Tap 41 diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health). A good HP 60/60XL color cartridge should display 1248 good nozzles, while a good HP 60/60XL black ink cartridge should show 336 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to 2nd video on how to read the printout. http://inkjet411.com/?page_id=440 (HP 60 - Deskjet F2400/F4400/F4500 models) http://inkjet411.com/?page_id=444 (HP 60 - Deskjet F4200 model)
If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink.
To customer of HP deskjet 990cki: I purchased the HP photosmart Plus B209 ~ January 2010. 3 months into, I have learned that when the color ink that you don't use evaporates, the black ink will not work at all, no matter what you adjust or clean.To make it work you have to purchase more color ink...on & on & on..$$$$. Neither HP nor Best Buy will refund my investment. Spoken with HP customer service reps. in the Philippines & Canada both being outside of the US. NO customer satisfaction. No refunds. I suggest Boycotting both corps.
For example, if you want to print black and white, when you select PRINT from the menu, you click on PROPERTIES to the right side or bottom side, depending on which windows you use, then select grayscale/black and white, etc in the options that will follow to correctly use your ink, you can always REMOVE the ink from your printer as you only want to print black and white or non color pages.
You are using HP's cartridge with the smallest output . So if you are printing 80 pages of text, you will have a problem by the time you reach 95 or 100 pages. If you are printing in color, you only have 1ml/color. Meaning 3 colors. But in order to print a red, it will combine a magenta and yellow to product 1 color. So 3 colors doesn't mean 3 ml worth of colors. Effectively you may only be able to print 10-20 pages of color then your cartridge is empty. The black cartridge has about 4-5ml of ink. So if you print a lot I suggest you get another printer.