Question about DISH Network DVR-625 DTV Receiver / 100-Hours Video Recorder

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I own a Dish Network DVR-625 receiver. On TV2, the picture is all fuzzy. I have tried replacing the coax cable and the TV is brand new and picture looks good when connected to another receiver. Could it be the part that the coax cable connects to on the receiver (may be called a tuner) that's bad? And if so, how do I go about fixing it?

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Michlward136,

It does sound like it's the tuner on that receiver going bad, and I can definitely help you get that taken care of. You may need a replacement receiver to be mailed out which I can definitely help with.

Whenever you're ready to get that setup you can reach me at thomas.faust@dishnetwork.com, all I will need is your account or phone # and I can get that setup!

Tommy Faust
DISH Network

Posted on May 25, 2011

  • dish
    dish May 25, 2011

    Another thing you can try before that to verify if it is the tuner is to connect TV1 to the TV2 to see if the same problem occurs.

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Dvr 625 from dish


To whom it may concern,
As a technician whom has been in the field for nearly a decade, my suggestion is to contact Dish Network customer service and set up a technician visit.. I know that there are far too many variables that could influence my answer and how I structure it, likely leading to more issues.

Best of wishes,
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New jensen jdtv-1020 won't see either air or cable signal as TV2 with Dish DVR 625. An older Emerson color TV sees cable 100 but the new jensen does not see it during auto detect.


Hello, Matthew Gonzales with DISH Network customer service here. First thing to try is putting the TV on channel 73. At TV1, press menu on the remote, followed by 6-1-5 (system setup-installation-modulator setup), make sure that TV2 out is on cable mode, which should default to channel 73. If you're still not getting a picture, try performing a hard reset on the receiver. To perform a hard reset, unplug the receiver from its power outlet, wait 15 seconds, then plug it back in. The receiver reboots (which can take about 5 minutes), then check TV2 again. If there is still no picture, make sure all of the cabling is secure, and bypass any other devices (VCR, DVD player, etc.). If this does not fix the problem, please feel free to email me at matthew.gonzales@dishnetwork.com and I will make sure we get this taken care of for you.

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1 Answer

Have a dish 625 and hooked up new 1080p got a picture like a cartoon--fuzzy with blurry borders around images what so i do?


Hello, this is Matthew Gonzales with DISH Network customer service. A fuzzy/distorted picture can be caused by a couple different things. First of all, although your TV is 1080p HD, the 625 DVR is a standard definition receiver so the picture may not be as clear as expected. You should be getting a clear picture, but it will not be HD. First thing I would do is check the cables, making sure that any cables that you use are secured, and not damaged. If possible you may even want to try replacing cables. You can also try performing a reset on your receiver if you haven't. To reset your receiver, you simply unplug it from its power outlet for about 15 seconds, then plug it back in. Your receiver will reboot, which takes about 5 minutes. If you have performed all of these steps, or continue to have the issues, please email me at matthew.gonzales@dishnetwork.com.

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How do i use the ant. passthrough on tv2 in dual mode w/ dish dvr625


ANT. passthrough for an ant. connected to your 625 receiver will only work on tv 1. The only way to do this is to RF modulate your tv 2 coax to an RCA and hook the RcA cable to your tv2. then use another ant. to connect coax allowing you to pick up dish programing on an input and then going to the channels to enjoy local over the air programming.

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Dish Network 625 - how to install and get it to work on 2 tv's. We have one working, need directions on how to get it to work on another tv as well.


On the back of the receiver there is a port labeled IN HOME DISTRIBUTION. Connect a coax to this port and the other end to the other TV. You will then need to put the other TV on 60 air or 73 cable and go back to the original TV with the receiver and using TV1 remote press MENU - 6-1-5 and change the TV 2 OUT to the station you have the other TV on. Now select done and you should have a picture on TV2. eNSURE THE ANTENNA ON THE BACK OF THE RECEIVER IS ELEVATED TO HIGHEST POSITION.Thanks for using Fix Ya.

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1 Answer

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The 625 is not a high definition receiver and therefore does not support hdmi. You can use RGB or S-video to provide a higher quality picture than the coax output. If you need more options let me know. Thanks for using Fix Ya.

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1 Answer

Dish dvr 625 can't get dvd/vcr player to work with tv2..


if you have the coax hooked to the VCR in you will need to change the VCR channel to 22 and leave the TV itself tuned to 3 or 4.. I recommend setting the vcr to 60 or 73 to see if you can get reception on there as that is usually the two channels that TV2 is modulated on. You can check the modulation by going to TV1 and pressing menu-6-1-5 on the TV1 remote. Thanks for using Fix Ya. If I can be of further assistance please let me know.

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DISH Network DVR-625 DTV - AUDIO PROBLEM ON LOCAL CHANNELS ONLY


I am probably stating the obvious here but here it goes:
If the 625 is connected to the tv using coax directly try using the RCA jacks to connect directly to the tv. If the 625 goes through a peripheral first, eliminate that peripheral and conect directly to the tv.If the problem exists with different media connections still at the same tv you can remove the coax off of the TV1(3-4) output on the back of the 625 and attach it to the TV2(CH60-73) output.You would then change your tv channel from 3 or 4 to ch 60air or 73 cable(which will be the same channel that TV2 is normally on in the remote room without the 625) Once you are on the right channel you will be able to tune TV1 to your local channel using the TV2 remote. If the audio is good here it eliminates the TV coax input on the TV1 and the coax cable connecting it as the source of the problem. You will have already eliminated any other inputs on the same tv as being faulty by using the other connecting media leaving you with the internal components of the receiver as being faulty. In this situation I know of no recourse except the obvious.

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1 Answer

DISH Network DVR-625 - Audio Problem


FIRST TRY CONNECTING THE RECEIVER TO THE TV VIA A DIFFERENT MEDIUM SUCH AS RCA INPUTS IF CURRENTLY CONNECTED WITH COAX.

If the problem is still evident you can send the TV1signal to TV2 or vice versa. This is accomplished by switching the output cables from tv 1 to tv 2 and changing the tv you want to use as your "monitor" to the proper channel. If viewing tv1 on tv2 change the TV channel from 60 air or 73 cable to 3. if using tv1 to view tv2 the process is the oppposite from 3 to 60air or 73cable.

To check which channel tv2 is modulated to do the following:

go to TV2 and with it on press menu, 6, 1, and then 5 on the Dish remote. That will dispay both tv output channels. You only need to be concerned with TV2.

This should isolate the problem by either it being present on both TV's using the TV1 output, which would mean the internals of the receiver are faulty, or if it is fine on the other TV it would indicate that the problem lies with the TV itself which is unlikely.This is assuming the FIRST method did noyt resolve the problem.

You may also want to try running the medium source from the back of the receiver directly to the TV.

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3 Answers

New TV hookup


Erica,
You should have no problem with this. I have provided a picture of your model below for clarification. One end of the coax will attach to the 3-4 OUT on the back of the receiver and the other end will go to the NEW tv's coax input. If your set has two coax inputs you may have to select the port that you connect to in the menu portion of the tv. If the new tv does not have a coax input you can use RCA jacks which are red/white and yellow and connect those to the TV 1 output on the back of the receiver and the other end to one of the inputs on the back of the tv- this will require you to select the input source you connect to again e.g AUDIO 1, AUDIO2 etc. If you have a VCR run the coax from the 3-4 on the back of the receiver to the antenna inon the back of the VCR -usually the top port, then run another coax from the output- bottom port to the coax input on your tv. I hope I have been of some assistance to you and Thanks for using Fix Ya. If I can assist you further please let me know.
Jim
rece_625.jpg

Apr 06, 2008 | DISH Network DVR-625 DTV Receiver /...

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