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Has my request for your monthly service been canceled, because it was done in error My request was for a one-time solution and I assumed I was in contact with J Black and Decker. I think you misslead by using a company name that the actual munufacture is being contacted. .

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You just signed up for another charge. Please go to the bottom of this page lower right side and click on contact then follow the menu.

Make sure to paste this URL link into that message:
http://www.fixya.com/support/t9286112-request
If you know the URL of your previous post by all means include that URL. I tried to look up your previous post under the screen name: genenb without success. It shows genenb as being a member since May 2011 and no posts.

This is the direct link to the contact page:
http://www.fixya.com/contact

Hopefully this helps you get your issues resolved. I just noted a bit of frustration in your post and using the contact page is the way you go about dealing with it and this post.

Take care,
Kelly

Posted on May 31, 2011

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6ya6ya
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Posted on Jan 02, 2017

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If you are like many individuals, you will opt to have the payments automatically deducted from your banking account.
While this automatic debit option may seem momentarily convenient, in the long term it can be risky.
Even if you are no longer receiving the products and services, some companies will continue to debit your account.
If you have decided that you no longer want the automatic debits from your bank account to be made, there are easy resolutions to stopping the payments.

Call the customer service telephone number of the company that is making the automatic debits from your bank account.
If you don't have a telephone number for the company, visit the company's website and look for the "Contact Us" link.
Most legitimate companies will have contact information on their site.
Select the option to speak with a billing or sales representative.

Advise the company representative that you no longer want the automatic debits to come out of your bank account.
Be sure to get the representative's name and a confirmation number just in case you later need proof that you did call in and make the cancellation request.

By Mail

Write a cancellation letter to the company stating your desire to stop the automatic debits.
Be sure to include your account number on the letter as well as your signature and the date the letter was written.


Make a copy of the signed letter for your own records.


Mail the cancellation request letter to the company that is deducting the automatic payments from your bank account.
If you don't have the mailing address, you can visit the company's website or contact customer service to get it.
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Through Card Issuer

Contact your bank or the financial institution that provided you with the debit card if you notice that the automatic debits have not stopped.


Ask the bank representative to place a block on your account or debit card so that the automatic debits are stopped.
There may or may not be a fee assessed by your bank to initiate the block.

Request that your banking institution completely cancel your debit card if the option to place a block on the card is unavailable.
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Ask for the bank representative's name and a reference number for your own personal records.

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