Question about Lexmark Interpret S405 Wireless All-in-One InkJet Printer

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Lexmark intrepret S405 wont authenticate ink cartridge

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  • kiteboardkid May 24, 2011

    Its the firmware that Lexmark sent out thats caused the problem. This latest update has stopped third party ink cartridges being used. Who do they think they are? They are being investigated now by the office of fair trading. New generation II third party cartridges are now already available that get around the firmware update. LOL I won't be doing anymore firmware updates from now on. UP YOURS LEXMARK!!

  • kiteboardkid Jul 06, 2011

    Stinkyink.com have great deals and also work after the firmware update:-)

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I have the same problem with my Impact S305 - stupidly downloaded firmware today and now can't print wont print. I am furious and will never by Lexmark again. It is like buying a kodak camera and finding out it won't work with fuji film. Absurd.
Up yours Lexmark

Posted on Jul 06, 2011

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Make sure that you're using a Genuine Lexmark cartridge. If you're not using a Genuine Lexmark cartridge, that could be the reason why it's not authenticating. If you're using a genuine cartridge from Lexmark, try to update the firmware of your printer. Just go to www.lexmarklabs.com/firmware and choose the model number of your printer.

If it doesn't work, please go to this link for more info: http://bit.ly/mDKqh7

Posted on May 24, 2011

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1 Answer

S405


If you're using a genuine Lexmark cartridge, try to reseat the cartridge and unplug the power of the printer for about 30 seconds.

If you're using a remanufactured/refilled cartridge, it will not detect the ink levels and might damage the printhead.

Sep 07, 2012 | Lexmark Interpret S405 - multifunction ...

1 Answer

My interpret s405 printer wont print in color


replace print head. uninstall software and install again. that is all

Jul 22, 2012 | Lexmark Interpret S405 Wireless All-in-One...

1 Answer

Bypassing cartridge message s405


You won't be able to bypass the "missing cartridge" error. All cartridges needs sufficient ink left for the printer to print. If one the cartridges is out of ink it will damange the printhead.

May 12, 2012 | Lexmark Interpret S405 Wireless All-in-One...

1 Answer

Lexmark S405 refill cartridge reset


When a Lexmark cartridge is refilled, it will not be able to report its ink level.
Please note that all Lexmark printers work best when original supplies or genuine Lexmark cartridges are used. We do not recommend the use of third party, refilled or remanufactured cartridges - you might not get the print quality you expect from ink that is specially formulated by Lexmark.

Nov 27, 2011 | Lexmark Interpret S405 Wireless All-in-One...

1 Answer

Hi I bought a lexmark S405 and when my ink finished, i decided to refill the black catridge but the print wont print unless i buy a new catridge which is expensive than buying a new printer. I wanna...


The Lexmark S405 printer requires all cartridges to have ink in them to continue printing.

The 100/100XL cartridges are not licensed to be refilled. You can, however, refill the 100A or 100XLA cartridges available on the Lexmark website at http://www.lexmark.com. You should be aware that a refilled cartridge will not be able to report its ink level, and you might not get the print quality you expect from ink that is specially formulated by Lexmark to pass through microscopic nozzles at extremely high temperatures.

Sep 20, 2011 | Lexmark Interpret S405 Wireless All-in-One...

1 Answer

Bought compatible cartridges for lexmark S405 all in one. Won't authenticate them. locked out of printing. Any ideas


For the most optimal output experience with your AIO, Lexmark recommends that customers update their firmware. The firmware helps ensure that customers receive the highest yields of ink available from the cartridges, which offers the greatest value and means fewer necessary cartridge replacements.


If you choose to upgrade firmware, note that unauthorized use of third-party 'cloned' cartridges will no longer be possible.


When purchasing ink cartridges, Lexmark customers have two options:


Regular ink cartridges without license terms (100A/100XLA) that you may a) return to Lexmark free of charge (for recycling by Lexmark), b) refill, recycle or remanufacture themselves, or c) provide to third parties for refilling, recycling, or remanufacturing. Any Regular ink cartridge can be refilled by a customer or a third party and will continue to work in their Lexmark printer.


Return Program ink cartridges that provide customers with an up-front discount in exchange for their agreement to use the ink cartridge once and return it only to Lexmark for remanufacturing and recycling.

Aug 31, 2011 | Lexmark Interpret S405 Wireless All-in-One...

1 Answer

How can I refill lexmark s405 cartridge and get printer to show full level?


Lexmark does not recommend the use of refilled/remanufactured cartridges. These tend to degrade print quality and printer/cartridge performance.
Note that when a cartridge is refilled, it can no longer register its ink level.

Aug 30, 2011 | Lexmark Interpret S405 Wireless All-in-One...

1 Answer

Lexmark S405 printer does not authenticate ink cartridges!


Lexmark recognizes that some of our inkjet all-in-one customers may be experiencing issues with their print quality. We take our customer user experience very seriously, and we strive to ensure that each time a customer prints using a Lexmark device the page is crisp, clear and up to the highest standards.
However, if your device is displaying a 'printhead error' on the hardware and/or you are suddenly experiencing a print quality issue, please contact the Lexmark Technical Support Center at 1-800-539-6275 or point your browser to http://bit.ly/lFKDzs for online technical assistance.
Lexmark agents are prepared and able to help diagnose and resolve your issue. This may involve updating your printer firmware and/or replacing the printhead for your printer, at no charge to you, our customer. Installation is quick and easy for any customer to perform.

Jul 12, 2011 | Lexmark Interpret S405 Wireless All-in-One...

1 Answer

Lexmark printer showing message unable to authenticate ink cartridge


If you have already tried reseating your cartridges and the error continues, make sure your printer is updated. The recent firmware update available in the Lexmark website at http://bit.ly/s405fw will help fix the problem you are describing. If error continues even after updating your printer, please contact Lexmark technical support. Thanks.

Feb 18, 2011 | Lexmark Interpret S405 Wireless All-in-One...

1 Answer

Can lexmark s405 cartridges be re-set and refilled


You can use the Lexmark 100A's or the 100XLA's for refilling purposes (available in Lexmark.com). However, once refilled, it can no longer report its ink level. Also, print quality may not be the same as genuine Lexmark cartridges. Visit the Lexmark website for other ways to save money on ink. Thanks.

Oct 31, 2010 | Lexmark Interpret S405 Wireless All-in-One...

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