Question about Coby MP836 MP3 Player

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My coby wont play this happened straight after i put a movie on the drive from laptop it went red so now when trying to put it on just the logo comes even when i charge it

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  • reneemothell May 24, 2011

    hi my computor doesnt detect the coby when connected which means cant access files inside the player. Have pressed the reset button and still nothing the coby logo disapears and after awhile it returns i have tried changing from differents ports on laptop and charging the same thing with that been charged it dont switch off until it runs out of charge

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Hi,
Welcome to Fixya. It seems that the firmware got corrupted. Can you check if the computer still detect the player when it is connected, If you can still access the files inside the player? You can check if there is a reset button at the back or at the side of the player try pressing it see it the player will still works.
Please let me know what happen. Thanks

Posted on May 23, 2011

  • Rofel Lantican
    Rofel Lantican May 24, 2011

    Hi -. The reason why i ask you if the computer can still detect the player is that we can try to update the firmware of the player. If the computer wont be able to detect the player there's no way for us to do that. If the reset button cant fix the issue on your player then it only means one thing, the player is bad. You can check the warranty of the device so that you can send it to the service center free of charge

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