Question about Quinny ZAPP Stroller
Unfortunately this section (the hand grip connector bar) is riveted in place and there is no quick fix. Are you a UK customer? If you own a pop rivet gun you could order a replacement to fit yourself, however we'd have to allow 14 days for delivery (standard 1st class Royal Mail). Alternatively you can send the chassis to our engineers for them to carry out the work. Standard cost if you send it back for our engineers to do is £60, and this does include return courier service back to your address, however you'll need to make arrangements and cover costs for the unit to be sent into our engineers via courier. It would be worth contacting the airline customer service department and asking them what provisions they have in place for this sort of incident, as they may be able to deal with it direct for you.
Posted on May 23, 2011
Testimonial: "a helpful answer to my query.The airline will arrange repairs but not in time for travelling,anyway,it appears it is not cabin friendly any longer:-("
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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