Question about HEWLETT-PACKARD Hewlett Packard HP 15.6" Pavilion G62-355DX Athlon II Entertainment 3GB Laptop 320GB Notebook PC (XH068UAABA)
Try disconnecting the power supply and start it on battery only.
After you see a screen display of some kind, the power supply can be reconnected.
If this does not work, then remove the battery and start the computer using the power supply only.
After the computer start up sequence is complete, the battery can be re-inserted into the computer.
If the computer continues to misbehave on later restarts, then follow the more rigorous BATTERY RECALIBRATION Procedure below.
1. Now, after the system is up and running with both the battery inside and the power supply connected, after taking note of the current settings so that they can be restored later, set the power plan to High Perfomance, set the computer to Never Sleep on Battery and on Power Supply, disconnect the power supply and allow the computer to run until it shuts itself off due to a low battery condition. This will discharge the battery and performs phase one of battery re-calibration.
2. Next, plug in the power supply, while leaving the battery in place and restart the computer. Allow the battery to fully recharge while leaving the power plan at High Performance and the Sleep to Never. This performs phase two of battery re-calibration.
3. Then, disconnect the power supply and allow the computer to run until it shuts itself off due to a low battery condition, again, now that it has a possibly better, fuller charge than in the previous charge/discharge cycle.
4. Again, restart the computer, connect the power supply and allow it to completely charge the battery.
5. Shut down the computer, disconnect the power supply.
6. Restart the computer and allow the computer to run until it shuts itself off due to a low battery condition again.
7. Now the battery has been recalibrated. Connect the power supply, restart/resume the computer and allow the battery to fully charge again. The Power Plan and Sleep Mode can be set back to their original settings at this time.
8. The above procedure should only need to be performed every six to twelve months to recalibrate the battery.
This condition sometimes happens to my HP Presario when I have left the power supply plugged into the computer with the battery in for several days or weeks at a time, without running on the battery alone for a while to discharge and recharge it a little bit.
HP recommends that when running your computer for more than two weeks from the power supply, the battery should be removed to slow the aging of the battery, which can cause the battery to lose capacity or fail prematurely.
Posted on May 23, 2011
1) CHECK THE FUSE WHERE THE CABLE GOES IN.. IF IT IS LOOSE THEN IT MUST GO TO THE TECHNICIAN..
2) BUY A UNIVERSAL CHARGER (IT IS CHEAP) AND CHECK AGAIN.. PROBABLY IT IS A FAULTY CHARGER.
Posted on May 25, 2011
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Posted on Jan 02, 2017
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Sep 30, 2011 | Computers & Internet
Solution one: Make sure the electrical outlet works
Unplug the power cord from the electrical outlet.
Plug another appliance into the electrical outlet to make sure the outlet works.
If the electrical outlet does not work , plug the product into another outlet that does work.
If the electrical outlet works, but the product still does not turn on , continue to the next step.
Solution two: Make sure the power supply is compatible with the HP product
The term power supply refers to both the power module and the power cord.
NOTE: To make sure that your product and power supply are compatible, HP suggests you use the original power supply shipped with your product.
Example of a power module Example of a power cord
NOTE: The power module might have a permanently attached power cord, or the power cord might detach from the power module.
Make sure the voltage and amperage specifications printed on the power supply match the voltage and amperage specifications printed on the HP product.
Voltage and amperage specifications printed on the power supply Voltage and amperage requirements printed on the HP product
If the voltage and amperage specifications between the product and the power supply are compatible, make sure the connector on the power cord is the same shape and color as the connector on the HP product.
WARNING: Do not force a power cord into an HP product that is incompatible with the HP product (different shape or size).
If the power cord is not compatible with the product, replace the power cord with a compatible cord. To buy a compatible cord, right-click the following link, How to Buy HP , and then click Open in New Window .
If the power cord is compatible with the product, but the products still does not turn on, continue to the next step.
Solution three: Reset the power module and test the power
Step one: Reset the power module
The power module has a safety feature inside that protects the product during a power surge. If you experienced a recent power surge, the power module might need to be reset. Use the following steps to reset the power module.
Unplug the power supply from the rear of the product.
Unplug the power cord from the electrical outlet, power strip, or surge protector.
If the product uses a power module with a detachable power cord, disconnect the cord from the power module.
Wait 15 seconds.
Reconnect the power cord to the power module.
Plug the power cord back into the electrical outlet. Do not use a power strip or surge protector.
Check to see if the power module has an LED.
If the power module does not have an LED, continue to the next step.
If the power module has an LED, check to see if the LED lights up.
If the LED does not light up, contact HP to replace the power module. To buy a compatible power module, right-click the following link, How to Buy HP , and then click Open in New Window .
If the LED lights up, continue to the next step.
Step two: Test the power on the All-in-One
Follow these steps to test the power on the product.
Reconnect the power supply to the rear of the product.
Press and quickly release the Power button to start a Power On/Off cycle. Do not hold the button down.
Figure 1: Press and quickly release the Power button
If you press and hold the Power button too long, the product might turn on and then off without restarting. If this happens, press and quickly release the Power button again.
If these steps resolved the issue , there is no need to continue troubleshooting.
If the issue persists , see the next step.
Solution four: Test the power with a compatible power cord from a different product
If you have another available power cord that is compatible with your product, use the alternate cord to repeat the steps in Solution three: Reset the power module and test the power .
If the product turns on with the alternate power cord, the original power cord caused the issue. Contact HP to replace the power cord. Right-click the following link, How to Buy HP , to buy a compatible power cord.
If the product does not turn on with the alternate power cord, continue to the next step.
Solution five: Service the HP product
If you have completed all the preceding steps and are still experiencing a problem, service the product.
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