Question about Iomega eGo 1TB USB 3.0 Portable - Ruby Red USB 2.0 Hard Drive

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I connect the USB 3.0 portable hard drive for Iomega its not working in my computer but i connect another computer its working tell me solution

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If your computer or laptop has a problem detecting a USBhard drive or a USB device, and another computer can detect it, then theproblem could be a RF interference problem. Try using an USB cable that is a shielded USB cable (ie. AnUSB cable that has a clear plastic covering and you can see a metallic weavewhich covers the wires) OR a USB cable that has a Ferrite core attached to theUSB cable (the ferrite core is a cylindrical object approximately 30mm long X15mm diameter and it is attached to the USB cable near the connector).

Posted on May 23, 2011

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Posted on Jan 02, 2017

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Try removing all other connected usb devices. It may not be getting enough power.

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1 Answer

Iomega eGo 1TB USB 3.0 Portable portable harddisk 500GB. while connected to PC show an error on desktop "insufficient power on USB hub port" . pls suggest


Few different things are possibilities.
1. Are you connecting the device via USB 3.0 to the USB 3.0 adapter on the computer? 2. Try switching out your USB 3.0 cable for a different one. 3. If you are using the USB 2.0 instead. Make sure you are using the USB Y cable for the device and not just a standard USB 2.0 straight cable. Using the USB Y cable. Plug the cable into the device first, then make sure to plug both USB's into the computer starting with the short side USB then the longer side USB second. Also try using the USB's on the back side of the computer as they will supply more power than the USB's on the front of the computer.

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1 Answer

I have tried connecting my Iomega 250 gb USB 2 Hard Drive to my computer and it is telling me that the unit has malfunctioned. Is there any way of getting the data off it?


First try connecting this USB drive to a different computer.
If this did not work then the USB adapter case is faulty, then remove the hard drive from the case and attach the hard drive to an USB hard drive adapter then plug it into a working computer's US port. If the hard drive is OK then the computer will see this as an external storage device and you can open the folders and files to backup the data off this hard drive.
If this does not work then there are companies that can recovery data from faulty hard drives BUT it will cost you an arm and a leg for their services.

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I require instruction on the use of my portable hard drive.


its very easy. just connect to your computer usb port. If your drive requires power put the power adapter. Before connect to frontpanel USB of your system. Once check your front panel usb is working or not. Check with some other memory stick or mouse etc.. Because if your front panel usb connect reverse there is chance to lose your hard drive..

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Does the Iomega show up under 'my computer'?
It should be another drive (D, E, F whatever) and as such you put stuff on to it the same way you would put stuff on to your C drive.

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sounds like a defective drive. maybe it took a bump in shipping?
take it back right away.

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