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I am getting a 122-10 service fuser error message on a Lexmark C782 printer. Is there anyway of clearing this, seems to be because I had to remove and replace the fuser cart to move the machine.

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I presume you have not replaced the fuser due to a fault but merely removed it to make the machine lighter when moving it. Did you turn the machine off when you removed the fuser or was it still on. If it was on then not surprised you have the error. I would remove the fuser again and carefully refit it.Make sure it clicks back into place with no real effort. Turn it on again and see if it clears. You can reset the counter manually although this would not clear an error like this. If still no good then must presume you have damaged the fuser and will have to replace it with a new one.

srri but thats the best i can do for you.

Posted on May 23, 2011

  • boilerbill May 23, 2011

    Thanks for such a quick reply.
    The machine was off and disconnected before moving, the fuser has been refitted several times with no effect

  • Victorman
    Victorman May 23, 2011

    I have had a look in service manual and the error 122-10 indeed refers to the fuser not warming up. I suspect you blew the lamp when you placed the fuser down after removing it. to confirm this you will need a digital volt meter set to resistance and check the continuity of the lamp. Its probably open circuit. You cannot get the lamp only a complete fuser. Srri but it looks like you need a new fuser.

    Its happended to me a few times and its just rotten luck. srri.



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