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I can't scan. It says 'Downloading Application List'. Then it says 'Cannot retrieve application list'. What do I do?

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You need to reinstal application for scaning documents, it is provided by the manufacturer of the scan device.

Posted on May 23, 2011

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1 Answer

Application Download


If you turn off the printer and then back on. This may clean the problem.

Dec 30, 2013 | Lexmark X5650 All-in-One InkJet Printer

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Downloading application list - cant retreive application


If your pc tels you its downloading application, have a look a your printer drivers, your usb cable connecting your pc to printer and or the data cable inside the scanner might have gone faulty

Apr 18, 2013 | Lexmark X5470 All-In-One InkJet Printer

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Lexmark x5650 cannot retrieve application list


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).


If that doesn't help, try the steps below:

  1. Disconnect the USB cable connecting the printer from your computer.
  2. On your computer, go to Control Panel > Printers and Faxes.
  3. Delete the Lexmark print object.
  4. Reboot computer.
  5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
  6. When the printer turns on, reconnect it to the computer.
  7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.

Jan 16, 2012 | Lexmark X5650 All-in-One InkJet Printer

1 Answer

"Cannot retrieve Application List" Error message


plz install drivers of your printer first to your pc.

Mar 19, 2010 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Fax works except scan option


that's is a driver issue..
you need to uninstall your current printer driver and then restart your computer ..
and then install it again,,,
because your scanner application has been corrupt..

please let me know if it solve the problem..

happy FIXYA!

May 24, 2009 | Lexmark X5450 All-In-One InkJet Printer

1 Answer

Lexmark x5470


is this scanner plugged into a power strip by chance.plug it directly into the wall power

Oct 05, 2008 | Office Equipment & Supplies

1 Answer

Scanning with my printer


No its seem to be some software clashed problem! Try to remove your old software and then try to clean registry and then install again then it should work!

Dec 08, 2007 | Computers & Internet

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