Question about DeLonghi Esclusivo Magnifica ESAM3300 Espresso Machine

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Not only is the infuser stuck, I can't get the drip tray back in and because of that I can't switch the machine on.

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  • haarlem85 May 25, 2011

    I don't think it is voltage problems. When I switch it on at the wall, all lights come on for a moment and because I can't get the drip tray back, the machine won't switch on.
    The reason the tray won't go back in is because the infuser is at the bottom. It is well and truly stuck so impossible to clean.
    Descaling is also no problem because we have very clean water here, anyway I use water through the filter.
    Other than taking the machine completely apart - at which I am no expert - there seems no way. Please help I am missing my coffee. Regards Abram Moolenaar

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Hi,

According to your problem first check the electric input of the machine. It may the problem of voltage trip. Open the machine and check the infuser part, what is stuck there and clear it. You may need to descale and clean the machine.

Posted on May 23, 2011

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4 Answers

Yesterday and today the machine did not come on as normal it said press next + change, nyesterday when I did that it said generic alarm, but then worked, today the generic alarm would not go off. the book...


I had the same problem with the infuser stuck at the top and the triangle light staying lit. I fixed it by unplugging it from the wall. I then removed the side panel and the back panel.

Facing the rear move the sprocket that the motor drives. The best way to start it (if it is stuck) is with a flat screen driver on the right side of the motor and push the sprocket towards the front. Once it starts you can either pull the belt from the other side or push it from the right side. It took 10 minutes to get the infuser to completely come down.

After that I pulled it out and cleaned everything. When I put everything back together the light stayed on and the machine would not respond. I did fix it by turning on the machine, pulled the power plug, and when I plugged it back in the system went through its cycle. Everything is fine now.

Jun 25, 2011 | DeLonghi Esclusivo Magnifica ESAM3300...

1 Answer

Message says tray missing, even with tray in place. Have found the micro switch inside and pushing this down "fools" the machine into thinking the drip tray is back in place, but then when the...


Clearly, the drip tray is not aligned right, or there is a manufacturing flaw. Simple answer would be to examine the part of the tray that you believe is supposed to engage the switch when it is in place, and try to figure out why it is not doing this.
Personally, if you are like me and don't mind voiding a warranty, I'd suggest removing the switch so the machine always thinks the tray is in place.

May 07, 2011 | Jura Capresso Impressa F7 Espresso Machine

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I have a Jura impressa C5, and drip tray will not go back in with the grounds basket installed. Seems as thought the mechanism is jammed out of place. I have cleaned out the tray and vacuum cleaned the...


I have a Jura Impressa 27. The tray, for some odd reason, was not going back in. I simply tried it without the top part - that receives the grounds - and was finally able to get it in. I pulled it back out and found some grounds that had been dumped. It seems something was stuck that wouldn't allow it back in with the top part. Then after I was able to put both pieces back in without a problem.

Mar 26, 2011 | Jura Capresso IMPRESSA F60

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Hi I have a delonghi magnifica expresso machine. We did a cleaning of it and took the infuser apart (the screen off and the curved part with the spring. The machine keeps dumping the grounds into the...


Hi,

I donot see any error here. Can you reset the spring in the infuser once again. The process of cleaning that you have mentioned is correct or you can follow the steps mentioned bellow :

Please double check whether the cleaning was properly done. Whenever the machine tells you to clean it, which requires you to

- Mobile steam wand while
- opened the door
- the drip tray and trash along
- Dump Truck and clean all the drip tray and waste
- re-assembly

Thanks

Oct 23, 2010 | DeLonghi Coffee Makers & Espresso Machines

1 Answer

Took tray and grounds tray out to clean and it won't go back in - it is jamming. Have cleaned inside but still stuck. Tried pulling infuser out but this is stuck as well. Appears that central unit has...


I had this problem last night. The infuser was stuck down too low and the tray wouldn't slide in. I got the solution from FIXYA, and it worked for me.

First make sure machine is off at power, then put just the coffee grounds collector and not the whole tray back into place, gently close the door, and then turn the machine back on. At first I couldn't close the door, but I fgured that the grounds collector was a bit too low, so just put something in there to hold it up while I shut the door. Turn the machine back on at power and HEY PRESTO, it all started up again, and then the infuser moved back into correct position.

Make sure you have a cup handy just incase water starts to rinse out.

Hope this helps

Tania

Sep 10, 2010 | DeLonghi EAM3500 Espresso Machine/Coffee...

2 Answers

Impossible to remove infuser, appears to be jammed


Plug in Machine. Turn on for 10 seconds or so. Turn off. Let Machine turn itself off completely. Once it is quiet, do not unplug, try to remove the infuser. It worked for me (procedure recommended by customer service for Delonghi in Switzerland).

Oct 23, 2009 | DeLonghi Esclusivo Magnifica ESAM3300...

4 Answers

DeLonghi Magnifica always asks "Insert Infuser Assembly"


on my machine, the two screws that attach the infuser receptacle to the insides of the machine came loose. You can see those two stainless hex socket screws when you remove the infuser by grabbing its two red tabs and pulling it out. Just use a hex shaft
screwdriver (size 3mm or thereabout) to tighten them.

Apr 01, 2009 | DeLonghi EAM3500 Espresso Machine/Coffee...

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Magnifica gives Generic Alarm Message - Infuser stuck


My infuser was stuck in the down position, When I called customer support the told me some easy steps to fix this problem..try calling them

Nov 28, 2008 | DeLonghi Esclusivo Magnifica ESAM3300...

1 Answer

Brewing system jammed - Delonghi Magnifical 3200


Ran into this same problem this week - brew /infuser unit is stuck at the bottom of the machine and it doesn't seem to want to move. Cannont replace the drip tray/grounds catching container. After speaking with Sam a wonderful customer service rep at DeLonghi (866-528-8323) I learned the following that saved me from having to send the machine in for repair which could take 2-3 weeks.
  1. Make sure that the machine is unplugged before attempting this repair process.
  2. Open the front door of the machine so that you can see the brew unit.
  3. Take the grounds catching container only (without the drip tray) and put it into position where it would normally be seated.
  4. Carefully try closing the front door.
  5. If the door will not close with the container in position, carefully reach under the door and apply gentle pressure to lift up on the container so that the door can then close.
  6. Plug your brewing machine in. It should power on and then make an internal adjustment which will raise the brew/infuser unit up enough to then be able to once again replace the drip tray and grounds container back into position.
  7. If it does not raise high enough, try unplugging the machine again, wait about 5 seconds and then repeat the same process just described.
  8. Once you are able to replace the tray and container, power the machine on.
  9. Have a cup ready to place under the dispenser as it will release water and coffee as it preps itself for operation again.
Hope this helps those of you who are experiencing this same scenario.

Successful in Seattle

Dec 27, 2007 | Coffee Makers & Espresso Machines

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