Question about Samsung G3 Station Desktop External Drive HX-DU010EC/BW2 2 TB Hard Drive
Try other usb port, or other computer and see whether the hdd is detected. If still not, try to go to device manager ( http://www.computerhope.com/issues/ch000833.htm ), and then assign a drive letter to the hdd. After that, try to access it from Computer, if not able to access it, format it (use quick format) and then use asoftech data recovery program to recover your files.
I used this file recovery program before, quite easy to use and works well for me.
Posted on Dec 24, 2012
If the hard drive can't be detected,you can try this way.Put the hdd in a zip-lock bag and put it in the freezer for 2-3 hours. Then while it's still cold plug it into the computer and you may be able to view it in 'my computer'.
If it shows up in 'My Computer' as a drive letter(like E: drive) but you can't access it,I would first try to recover the data on it with a data recovery program to avoid losing them.
Try this one called Tenorshare Data Recovery. It can recover data after deeply scanning your hard drive to look for lost data due to drives crash, physical damage,system sabotage, virus attack,etc.
You can get it here: http://www.any-data-recovery.com
If it fails, you will have to go to a recovery office but let's hope not because it will cost you a lot of money and whether they can recover the data or not is not guarantee.
Posted on May 23, 2011
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Posted on Jan 02, 2017
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