Question about HP LaserJet P2015dn Printer
If the paper jam and the toner lights are on, then the printer has an issue with the firmware on the formatter board.
Perform cold reset, if that does not resolve the issue, printer needs a formatter swap out or a repair.
Cold reset A cold reset also resets all the HP Jetdirect settings as well as the printer settings.
Use the following procedure to perform a cold reset.
If both the Attention and the Ready LEDs turn on before you release the Go button, you must start the procedure again with step 1.
Posted on Nov 03, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 27, 2013 | Intermec Office Equipment & Supplies
Sep 03, 2011 | Samsung CLP 315 Laser Printer
Oct 26, 2010 | HP Photosmart D5160 InkJet Printer
Jun 26, 2009 | Dell 1700n Laser Printer
Apr 14, 2009 | Brother HL 5250DN Laser Printer
Jan 28, 2009 | Brother HL-2070N Laser Printer
Dec 10, 2007 | Brother HL-2070N Laser Printer
Jun 19, 2007 | Xerox DocuPrint P12 Laser Printer
346 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: