Question about NComputing L300 Terminal Computer PC Desktop

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We are trialling an L300 unit at a fast food type of place, problem is that after a period of inactivity it will log out by itself. I'm aware of the sleep function, which has been disabled, is there something else we're missing? We couldn't find any other relevant settings. The screen will just go blank, and require user input to come back on. When it does, the users have to log on all over again. What are we missing? Thank you!

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  • Steve Nordquist
    Steve Nordquist May 23, 2011

    Pretty common to have to log in again, really. That said, look for lock timeout or a backroom terminal profile.

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  • 79 Answers

This could be an issue in group policy. As I'm not directly there to look at the way the network is set up, it could be a number of things. While I don't believe the systems don't run on top of Windows Terminal Services, and considering that it is a fast food joint, it is hard to tell specifically other than that they may have it set up to log off after a certain amount of time of inactivity.

I hope this helps!

Posted on May 23, 2011

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