Question about HP 4570C Flatbed Scanner

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Scanning bar light

When I turn off my HP scanjet 4570 the scanning bar light does not turn off. The only way I can get the light to turn off is to unplug the machine from the power source. Any suggestions as to why this is happening and how can I fix this? Thanks

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  • taylor10216 Aug 16, 2008

    The light that doesn't go off is the scanner lamp underneath the glass platten. The lamp stays on after the scanner has been powered off.

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  • Master
  • 876 Answers

Do you mean the green power light? I have the same brand and a similar scanner, and the light does always stay on. I think it is a normal function of the scanner. It may not be a good idea to unplug the scanner. I am going to be a bit more research so that we can both be reassured that this is normal.
I'll get back to you.

Posted on Aug 15, 2008

  • Gayle Ashbach
    Gayle Ashbach Aug 15, 2008

    On your front panel do you have a utton that looks like an incomplete circle with a straight line running from the center through the top? Sort of like a clock? This is a power save button and according to what I am reading you can push it to turn off the scanner lamp/the LEDs and the LCD. I hope this helps. It is worth a try. I am going to try it on mine.



    Please let me know and rate this solution thank you so much for using FIXYA

  • Gayle Ashbach
    Gayle Ashbach Aug 16, 2008

    did you try the solution above to turn off the scanner lamp?

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