Question about Saeco Incanto Classic Espresso Machine

1 Answer

Our Saeco Incanto Deluxe keeps saying "fill water tank" on the lcd screen but the tank is full. I remove the tank and put it back on then it leaks in the area of the hole where the tank sit in. I can't tell if the seal is worn out but could that be the problem? Found a seal online but it's pretty expensive for just a rubber seal.

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  • Saeco Expert
  • 223 Answers

Does not sound like the seal. A bad seal would leak outside the machine.

The cause usually is the magnet in the water tank. Make sure that the magnet is floating when the tank has water in it. Click here to see what it looks like.

Hope this helps.

Posted on Jun 08, 2011

  • loodachris Jun 08, 2011

    I purchased a gasket and couple other parts yesterday from Saeco.com I thought about the magnet float thing and stuck a piece of plastic under it so it would stay up but that didn't work :(

  • Cerini Coffee
    Cerini Coffee Jun 08, 2011

    Hope the parts you purchased work out for you.

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1 Answer

How it works decalcing, saeco incanto de lux


from the menu select descaling and open the steam knob. The machine is doing descaling.When descaling proces finish fill the water tank with frsh water and rinse from the hot water .When water finish you are ready to drink coffee.

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Jan 27, 2013 | Saeco INCANTO DELUXE Espresso Machine

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My Saeco Incanto Deluxe keeps giving a message "Fill Water tank" even though the water tank is full. Does not allow me to choose any other options. Please Help.


Your machine has a magnet that floats in the water tank. If the magnet is not floating when you have water in the tank then you need to replace the magnet. You can also try to clean the magnet before replacing. It may be dirty and tends to stick to the water tank.

This is what it looks like. http://www.cerinicoffee.com/item.asp?PID=1318

May 15, 2011 | Saeco Vienna De Luxe Espresso Machine

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1. Where is the lever located in the Saeco Incanto De Luxe located? 2. How do you decalcify the same same product? Thank you for your help


Hello Dolls36,

I understand you have two questions the lever question I assume you are taking about the steam lever. The second question is how do you descale the unit.

Lets answer the first question first. The steam lever is not a lever but a knob. The knob is located on the right side of the unit.
1. Put container under steam tube turn knob downward to open until you get steam
2. Once you get steam turn knob upward to close
3. Put item you want to steam under steam tube and open valve back up to steam

Now to answer the question about how to descale the Incanto De Leluxe. When you are ready to descale the machine follow these steps.
1. Hold down the "x" button for 5 seconds, the machine will tell you it is ready to descale
2. Remove the filter
3. Fill the water tank with your descaling solution
4. Insert a container under the steam tube and open the steam valve
5. The machine will display descaling and finished
6. Then it will prompt you to fill tank with clean water for rinsing.
7. Press the "x" button once tank is full
8. Place container under steam tub and turn knob to open steam tube
9. When finished press "x" button one more time to confirm done
10. Replace water filter and fill tank

I hope that I have answer you question as for question 1 I assumed that is what you were asking about. However, if that was not the right question please post back to this tread and I will be more than happy to answer the question that you specify.

Thank you for choosing FixYa.com

Justin

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1 Answer

How to drain coffee machine saeco s-class incanto classic


Subject: How to drain boiler of Saeco Incanto Deluxe
I got an answer from Saeco Customer Service as follows:

-----------------------------------------------------
Good Afternoon,

All you need to do is have the machine turned on and up to temperature. Make sure that you have a full tank of water as well. Make sure the machine is set for hot water, then turn the knob on the side of the machine to start water flow. Once the water is flowing out, remove the water tank and, leaving the knob turned open so that the water that's in the system drains out. Once water stops coming out, close the knob and shut the machine off.
The water is now drained from the system.

Thank You,
Customer Service
Saeco USA
800-933-7876

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3 Answers

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Try lifting the water tank and make sure it is pressed along the back of the machine when you put it back in.

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1 Answer

Getting ''Fill Water'' message even though Tank is full


Gently remove tank the slide it back in place make sure the back of tank makes good contact with the machine when it is being lowered so that the reed switch can read the magnet in the tank.

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2 Answers

Fill Water tank - Ventilate


Hi Mike,

Make sure the magnet flow up, if it flow up and you still get fill water tank then you have to replace the magnet.

If you get ventilate all time, try to remove the filter and try again.

/Mirran

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