Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

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My hard drive freeagent desktop 500gb cannot be detected when connected to the system even when l take it to another computer, l opened the case to test seperately and discover that the HDD cannot be dictated when connect directly on the system. pls l need your help

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Try other usb port, or other computer and see whether the hdd is detected. If still not, try to go to device manager ( http://www.computerhope.com/issues/ch000833.htm ), and then assign a drive letter to the hdd. After that, try to access it from Computer, if not able to access it, format it (use quick format) and then use this program to recover your files.
http://www.asoftech.com/adr/

Posted on Dec 24, 2012

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Hi there,
If it shows up in 'My Computer' as a drive letter(like E: drive) but you can't access it,I would first try to recover the data on it with a data recovery program to avoid losing them.
Try this one called Tenorshare Data Recovery. It can recover data after deeply scanning your hard drive to look for lost data due to drives crash.
You can get it here: http://www.any-data-recovery.com
If the hard drive can't be detected,you can try this way.Put the hdd in a zip-lock bag and put it in the freezer for 2-3 hours. Then while it's still cold plug it into the computer and you may be able to view it in 'my computer'.
If it fails, you will have to go to a recovery office but let's hope not because it will cost you a lot of money and whether they can recover the data or not is not guarantee.
Good Luck!
Related article:
How to Recover deleted files from hard drive in Windows Xp:
http://www.merchantcircle.com/blogs/Data.Recovery

Posted on May 23, 2011

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Hi all.

Here i share my simple knowledge i just get last night after 3 month find the answer.

seagate make this software because of to much problem and feed back from customer ( i think) because to much customers world wide not read the manual before clean / format the hard drive.

Here..
1. http://knowledge.seagate.com/articles/en_US/FAQ/206303e... (step by step)
2. http://www.seagate.com/support/downloads/item/fa-go-des... ( software seagate manager )

Just install no need to restart.
Much problem here is when we connect a drive.. Always get unknown device and cannot be update. So..
3. http://knowledge.seagate.com/articles/en_US/FAQ/201235e... (how to solve the unknown device and make our drive display into system manager). No need to restart yet after uninstall the unknow device and pull out the drive 1st. Then...
4. Download slimdriver (driver auto update ). Update all driver...
5. Restart.
6. Put external drive again and check with seagate manager software. Drive detected.. My hard drive freeagent desktop 500gb cannot be - smile.gif
Have a nice day .. Or try again repeat from number 3. Anything just ask me..

Posted on Jan 22, 2014

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Posted on Jan 02, 2017

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