Question about Whirlpool Refrigerators

Open Question

I have a Whirlpool refrigerator Model No. GD5SHAXLT01. It's about 8 or 9 years old. The problem it stopped cooling. What I did: I moved it from one location to another in my house. Before moving it, I turned off the fridge, unplugged it and disconnected the water supply line. I then moved it, plugged it in and turned it on. It has now been more than 24 hours but it still is not getting cold. Is there a reset buttom or someother kind of reset method? Any suggestions or recommendations would be appreciated. I await your response. Thank you. Ernie.......

Posted by on


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 65 Answers

SOURCE: Fridge and freezer not cold enough since we moved

remove the panel at the reaar of the freezer. you should have a full frost pattern on your evaporator (frosted not snow packed) and the fan should be running. if you do not have a full frost pattern then you have a sealed system leak. covered under the first five years of your warranty

Posted on Feb 18, 2008

  • 1214 Answers

SOURCE: old fridge was tilted during move and then turned on immediately.

They started putting evap fans in refers in the '60s. Is this one frost free, or do you have to defrost it?

If it's frost free, 99.99% chance it has a fan.

And get ready for that ice to melt, slowly. Freezers should be between 0 and 10 degrees F, refer's at 40-45 degrees F (sorry, my mind is not doing the conversions to night. Too much wine.). At .5 C, ice will melt.

I am going to bet either a fan is not running, the condensor fan is not running, the condensor is plugged with 30-40 years of dust/dirt, and last but not least, slightly low on R-12 (yes, one of the bad guy refrigerants.).

Let me know what you find.

And if there is more of the model number than you have given, please do. I might be aboe to look at a breakdown for it, tell you if it has that fan.

Posted on Feb 01, 2009

  • 219 Answers

SOURCE: Refrigerator-lights on not cold

If has a electronil controlboard i would say it is faulty.Cheak on warranty.

Posted on May 11, 2009

  • 1136 Answers

SOURCE: moved refrig this morning and now it is not cooling... freezer works great

Hih, Check and see if something has stopped the condenser fan motor down by the compressor from turning. Sometimes this happens in a move.
Also make sure the controls didn't get turned to wrong settings. Make sure evaporator fan motor is working in freezer and that there is no frost building up on the rear panel.
Just some ideas to help you.
lease let me know if I can assist you further.


Posted on May 30, 2009

  • 17130 Answers

SOURCE: After relocating refrigerator, no cooling, middle panel very hot

Hwne you had moved the fridge it is quite possible that there could have been a damge to the compressor or the piping resulting in the gas leaking off. This must be confirmed , if so refill gas properly with the help of a technician. Next solution also could be if the fridge had been been transported upside down or side ways. If so the oil inthe compressor would have gone into the system and choked it. For a trial put off the fridge for about 24 hours so that all the oil drains back to base. then test it to check if the cooling comes back. Since I presume prior to your moving the fridge was working fine, the areas of fault could be these two factors. I hope you can check this up and decide . If not ask for a quote on the fault and we can review. I Hope I could help. Good day

Posted on Jul 22, 2010

Testimonial: "Indeed it was not transported on its side, it appears the pressure is down and we can hope for a small leak which will give me 2 years. thank you"

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How to replace defrost timer

a bad defrost timer can be checked with a multi meter

Sep 08, 2014 | Whirlpool Refrigerators

1 Answer

I have cleaned the coils this morning, but the refrigerator section does not appear to cool. The freezer seems fine. This is model eti18PKXGWI ser no. 042 9086 eemingly c. 10 years old.

Your freezer fan has probably quit. On most refrigerators the freezer is the only compartment actually cooled by the compressor and coils. The refrigerator compartment is feed cold air from the freezer compartment by way of a small fan. If you have you refrigerator turned all the way up and the door open you should here the fan running and be able to feel air moving somewere in the refrigerator compartment.

Sep 05, 2010 | Whirlpool Refrigerators

1 Answer

Freezer stopped cooling, less than 1 year old

Due to being less than 1 year old , you need to call a Whirlpool factory authorized service center for repairs . This repair will need to be done under warranty . You could try unplugging for a few minutes and then plug back in to reset the electronics .

Jun 13, 2010 | Whirlpool GC3NHAXVY Stainless Steel Side...

1 Answer

Suddenly stopped cooling

ck for ice in back of freezer / it sounds like the defrost heater has failed of a evap fan. ice may be blocking coil or the fann is not moving the air .. ****

Jan 18, 2010 | Refrigerators

1 Answer

Side by Side fridge stops cooling and the works again !

soiunds like the defrost timer is bad, Unless your highly mechanically inclined I would go ahead and call out the service repair company and tell them to be sure to bring allong a timer fo your unit. Hope this helps and good luck.

Jan 09, 2009 | Whirlpool ED2FHGX Side by Side...

1 Answer

Fridge/Freezer will not cool

Check your warranty, you should have a five year warranty on sealed system.

Dec 18, 2008 | Whirlpool 21.0 cu. ft. Top Freezer...

1 Answer

Freezer / Refrigerator not cooling

When the fans are running the compressor should also be running. If the compressor is hot but not running you have a compressor problem. If the compressor is running check for frost on back wall of the freezer compartment which would indicate a defrost system problem. At five years old have you cleaned the condenser where the heat is transferred to the outside air in the room?

Nov 19, 2008 | Whirlpool ED5FHEXMQ Side by Side...

1 Answer

Frigedair refrigator

My GE Side by Side refrigerator is about ten years old. the refrigerator side stopped working and is warm. The ice box side is cool but is not as cold as it usually operates.

Nov 07, 2007 | Whirlpool GD5SHAX Side by Side...

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

25 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4655 Answers

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Whirlpool Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides