Question about Olympus FE-340 Digital Camera

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FE-340 two years old; NO sales receipt to show proof of purchase. When shooting still photos, the viewfinder is fine, but the result is an image that is "bleached" with yellow/brown stripes horizontally. Being that I have no proof of purchase, will Olympus still repair with serial #? Thank you!

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Hi,

I am sorry to hear regarding the trouble. This is a common problem on these models. It is either a faulty CCD sensor or LCD panel. If this is a problem while taking new images,however old images are still perfect - this indicates a problem with CCD sensor unless this is an indication of faulty LCD panel. Unfortunately, in both situations, repair is never advisable as the cost of repair would be high as compared to cost of the camera. It would be wise to invest in new camera. Be advised that if it is faulty CCD sensor, there were few recalls in the past for old models.So, it would be worth giving a call to their customer service and ask whether there is any recall or not. If not, they might offer a replacement in lieu of this camera at a highly discounted price.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on May 22, 2011

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Receipt


Here is their help website: http://www.rivalproducts.com/help.aspx?helpNav=1


Warranty Coverage
Limited 1 Year Warranty
Rival warrants this product to be free from defects in materials or workmanship for one (1) year from date of original purchase. If you have a claim under this warranty please follow these procedures
  1. Within the first 45 days from date of original purchase, defective product should be returned to original place of purchase for replacement (with proof-of-purchase).
  2. Within the first 12 months from date of purchase Rival will repair or replace (at no charge) the defective product if it is delivered freight prepaid during that period to an authorized service station.
To obtain warranty services write to:
Jarden, Direct to Consumer
303 Nelson Ave
Attn: RETURNS
Neosho, Mo 64850
Proof of purchase is required when requesting warranty service – SAVE YOUR SALES RECEIPT. This warranty is extended only to the original purchaser and does not apply to commercial use, unreasonable use, or to damage to the product (no resulting from defect or malfunction) while in the possession of the consumer. Rival disclaims all responsibility for consequential, incidental, or commercial losses caused by the use of this product. Some states do not allow this exclusion or limitation of incidental or consequential losses, so the foregoing disclaimer may not apply to you. This warranty gives you specific legal rights, and you may also have other legal rights which vary from state to state.

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