Question about Barbeques Galore 38-inch Grand Turbo 175781 (NG) All-in-One Grill / Smoker

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Hi, We have a Grande Cafe , it is 6 years old,

Hi, We have a Grande Cafe , it is 6 years old, never had a problem. The barbecue wouldn't start, went out to get a new propane gas tank, hooked it up, but still wouldn't start. What do you think?

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I think the problem is with the Over Fill Protection Device valve in the propane tank and it's locked up the grill's regulator. To solve the problem turn the tank valve OFF. Disconnect the grill's hose from the tank and wait 5 minutes. Reconnect the hose to the tank and turn the tank valve ON VERY, VERY SLOWLY (Slow motion, slow). Once the valve is fully open, turn on and light the burner that farthest from the grill first. Does the burner light and the flame height look correct? If so, light the remaining burners the same way. Now, do all the burners flames look correct? If so, you solved the problem. Remember to always turn the tank valve ON very,very slowly.

If the above didn't solve the problem, you will need to replace the grill's hose/regulator assembly. You can purchase one at any home center or hardware store that sells gas grills and accessories. Take your old one with you for comparison purposes.

Hope this helped you to solve the problem. Please let me know. Thanks and Happy Grilling!!

Posted on May 23, 2011

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Posted on Jan 02, 2017

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