Question about Yahoo Messenger

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Hello, I can not log in my id radiovis@yahoo.com, i tried with reset pasword and it says to me that pasword can not be reset online. Why? Please, help me! I really need help as this id is for work in radio and we need it urgently. Thank you very much! Wish you all the best!

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  • 4,737 Answers

It looks like your account is disabled, it's possible that someone without your knowledge already tried to gain access unsuccessfully which led to the issue. Your only option is to contact Yahoo Customer Care, but unfortunately, we can't contact them directly. There's a specific contact form to be filled up and submitted with personal details. Open this LINK, enter the description of your problem, enter all the every required fields and submit it. They will contact you at the earliest possible. Also, don't forget to mention your correct email address (in the "How May we contact you?" field/s), otherwise they won't be able to contact you.


Sorry that it's not possible to help you fix it right now as it's not a fixable issue by anyone else except Yahoo!. Good Luck.

Let me know if you need further help.

Thanks for using FixYa.

Posted on May 22, 2011

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Posted on Jan 02, 2017

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Nothing to worry. You can reset it online.

Just type http://edit.yahoo.com/forgot on your browser, select the option My password doesn't work or I forgot my password.click next and type your ID correctly along with the captcha code in the boxes. On next step it will ask you to type the Alternate e-mail address ...if you provide it correctly you will receive a password resetting mail ....through that you can reset the password easily. if you don't have/know the alternate e-mail address just choose the option I can't access above. click Next.. it will ask you the answer for Secret Question just provide the info correctly here. You will be done.

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