Question about Dynex Televison & Video
I am afraid I have very bad news for you.
The issue you describe is consistent with a defective LCD panel.
This is a common occurrence with these LCD tvs.
The problem is located inside the LCD panel,one of the ribbon cables that connects the glass panel to the driving boards is making poor connection.
These cables are bonded into the manufacturing process to the glass panel and the boards,and they are nor repairable in a regular service shop(manufacturing facility only!)
The lcd panel can be replaced,no doubt about that,but the cost of the panel will be very high,making the repair uneconomical,exceeding the cost of a new unit.
Besides this,the Dynex brand is a Best Buy private label ,and the whole parts supply chain is controlled by Best Buy,making hard to find replacement parts for it.
What you can do -take the tv set to any Best Buy store,they will send it to the nearest service center,and then a tech will call you with a repair estimate.
You still can deny the repair anytime,in this case you will be liable only for some shipping and handling charges.
I am really sorry for this bad news,like I said this is a common failure on all LCD tvs,this is why I recommend always to buy an extended warranty if you can afford,since these new tve sets are all cool and fancy ,until they break,usually soon after the manufacturer warranty runs out.
Let me know,if needed further assistance.
Hope i helped you.
Thanks for using ' Fixya ' and have a nice day!!
Posted on May 24, 2011
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Posted on Jan 02, 2017
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