Question about Konica Minolta magicolor 1690MF All-In-One Laser Printer

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I took out the magenta Toner, now I can't seat it correctly enough to close the door, and I get the 010B error. I've tried every which way to seat it so the door will close, but nothing seems to be working.

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Welcome to FixYa!
Here's a step by step guide on how to replace the toner properly. You might have missed out something. Click the link below, it will open in an Acrobat reader. (PDF)
http://onyxftp.mykonicaminolta.com/files/TAD/200908/18121018/Replacing_Toner_Cartridges_mc1680MF-mc1690MF.pdf
The error will disappear once you have installed the toner correctly.
Thank you for using FixYa. Have a great day.
Jas247

Posted on May 22, 2011

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Posted on Jan 02, 2017

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How do I correct error c4152?


Magenta Print head (print head has the LASER inside of it that writes the image on the drum) in this case it is the magenta LASER. Open and close the front door to reset. If it comes back replace the print head. Normal done as a set of all four. (Black, Magenta, Yellow, and Cyan). Worse case is the relay board is bad or the Image control Board$$$$$$$$$$$$$$$$.


Try this site as a start:


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Make sure you turn the printer off and back on a couple times. The fuser is not "hot-swappable"meaning you need to cycle the power for the machine to recognize it. If after doing this and you are confident that the fuser is seated correctly the next step would be to replace the fuser (part# - 115R00035). ItemInc.com has these in stock and ships same day. Hope this helps and thanks for using FixYa!

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http://support.dell.com/support/edocs/systems/1710n/en/om/1710_en.pdf
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I had a similar problem in that after changing one of the cartridges (I bought a whole set), the message "cannot rotate cartridge" appeared. I tried pressing the cartridge in more firmly and may have caused the carousel to rotate a little in the process. I cycled the power which seemed to clear the error message and allowed me to select the next cartridge to change, but upon opening the door to change it, was unable to remove the old one as it was positioned a little too high. I eventually cleared the problem by manually rotating the carousel by pressing in and holding the carousel release (see arrow) mmgazette.jpgwhile rotating the carousel downward slightly, to line the cartridge up as it appears in this picture. Then powered it back up and was able to do the normal cartridge replacement procedure for the remaining cartridges without further error messages.

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One of the cartridges may not be seated correctly. Open the door and remove all the cartridges. Close the door and power the printer on. Then, replace each toner one at a time, closing the door in between each one. This should allow you to determine which toner is not seated correctly. Remove and reseat that cartridge. Clear any foreign debris from the area. You may have to replace that cartridge in the event it is defective.

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Make sure that the cyan toner cartridge is securely fitted in it's drum unit, and the "knob" that opens the toner cartridge is in fully open position. Sometimes when manipulating inside the printer the "knob" might get moved a bit.

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