Question about DISH Network DVR-625 DTV Receiver / 100-Hours Video Recorder

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When I change the channel on tv2, it also changes the channel on tv1. I have changed the address for tv2's remote, but it still changes tv1's channel.

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Hi my nameis Mike Houston of DISH Network and I see your TV2 changes TV1 as well, thereis an easy fix to this problem. You will want to make sure the receiver is inDual Mode and then make sure the TV2 connection on the back of the receiver isin the right port. I will send a link to help with these steps, http://www.dishnetwork.com/SupportSection/same-video-2-tvs.I will leave my e-mail if you have any questions Michael.houston@dishnetwork.com.

Posted on May 23, 2011

Testimonial: "Worked like a charm!! Thanks Mike."

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Is the receiver in dual mode? Go to the receiver, open the door, and hit the mode key. If both TVs are still showing the same thing, then the issue is not the mode.

Go to TV 2 (the one without the receiver) and make sure the TV is tuned to channel 60 or 73. If it is still showing the same thing, go to TV1 (the one with the receiver) and hit Menu, system setup, Installation, modulation (menu 6-1-5). make sure the modulation for tv2 matches which channel you put your tv2 on.

Still showing the same thing? check the back of the receiver, the RCA cables (red/white/yellow) are plugged into the TV1 ports not the TV2 ports.

Showing different things but the remote still changes channels on both tvs? Go to TV1, hit menu twice, near the bottom there are two boxes each with a number. This is the address for each remote (tv1 and tv2). On the TV2 remote hold sat until it stays lit, choose a number different than on the screen, touch pound (#), the sat light blinks three times, hit record, the number on the screen should change to match the one you typed in.

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Umm my tv2 remote isn't connecting to my reciever so i tried to change the remote address and it doesn't work


Hi my nameis Mike Houston of DISH Network and I see your TV2 remote isn't connecting toyour receiver. You will want to make sure you're at the TV1 location to programthe remote for TV2, press the Menu button 2 times and you will see the SystemInfo screen. On the bottom for the screen you will see the remote address forTV2, make sure the TV2 remote has fresh batteries inside. On the back of thereceiver their will be a Remote Antenna port and you want to make sure that ishand tight. Push and release the SAT button and press record and you should seethe address change for TV2. I will send a link to help with these steps; http://www.dishnetwork.com/SupportSection/remote-control.

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My DVR is recording programs I have not selected and programs that I have recorded are being deleted by User 2 when that TV is not on and the remote is stored in a drawer. I have change the channel for...


Hi, Cheri Torres with DISH Network Customer Service here. Icame across your post recently and wanted to see if I could help. It soundslike your TV2 remote is going to need to be readdressed. It could be possiblethat your TV1 and TV2 remotes are on the same frequency and remote address oryour TV2 remote may be on the same frequency as another remote in a nearby homeor apartment. I would like to list here for you the instructions on changingyour remote address so that it no longer experiences interference. This shouldbe an easy fix for the issue you are experiencing. I hope this works for youbut if it does not or you have any further questions or concerns about thisissue or any others feel free to email me at Cheri.Torres@DIshnetwork.com and Iwill be happy to help. :)
Instructions for readdressing TV2 remote

  1. Take TV2 remote to TV1 location (in front of the receiver)
  2. Go to System Info screen. You can do this by either pressing the system info button on the front of the receiver box or by pressing the power button once then the channel up button once on the front of the receiver. (You may need to open the little door on the front right side of the receiver box)
  3. Once you are in the system info screen you will see primary remote address(TV1) and secondary remote address(TV2). For your particular situation you will locate TV2
  4. Hold down the SAT button until all mode lights light up.
  5. Enter a number between 1 and 15 using the numeric keypad on the remote.Change the number to something different then what is already listed in the white square.
  6. Press the pound (#) button
  7. Once the SAT button blinks three times, press record. Note: If successful the number selected in step 5 will appear in the System Info screen under Remote Address.

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My tv2 only shows one channel on dual mode and i cant change the channel with the remote


Hi billabongwanmy name is Mike Houston of DISH Network and what you will need to do isreprogram the remote. You will need to take the TV2 remote to the TV1 location,on the TV1 remote press the MENU button two times and it will take you to theSystem Info screen. You will then press and release the SAT button and pressthe record button one time on the TV2 remote. I will leave the link to helpwith these steps. http://www.dishnetwork.com/SupportSection/setup-remote

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Can you buy a universal remote for TV 2 to change the channels? My remote for SAT DISH stopped working the lights on the top come on but I can not change the channel, view the guide etc...


The remote is an Ultra High Frequency remote and most universals are IR MAKING THEM INCOMPATIBLE.

Take the TV2 remote into the TV1 location and using the TV1 remote press MENU-MENU. You will now have a screen up that has remote addresses at the bottom. Take the TV2 REMOTE AND PRESS AND HOLD the SAT button on the upper left of the remote until all lights on top illuminate and release. Now key in a two digit number between 1-16 that is not either number on the screen currently and press the pound sign. The SAT button will flash three times now press the record button until the remote addy for tv2 changes to the new number.

You can cancel out of all of these screens with the TV1 remote. Now go to TV2 see if it works. If not try at the receiver. If it works there have Dish send you a new remote.

Thanks for using Fix Ya.

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In single mode, my remote for TV1 works, but in dual mode, only my remote for TV2 work. In single mode, both remotes can change channels, record, etc. In dual the Remote for TV2 turns on the blue light and...


Your shared view is enabled. , press the menu button, then option 6 then option 2, disable shared view then select done. ( this can only be done in single mode) then go back to dual mode.

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1 Answer

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The receiver seems to be in single mode. On the right side of the receiver press the front panel. A small pop open door will open and inside there will be a MODE button. Press this button and ensure both the green and blue lights are lit on the receiver. If they are now but weren't earlier this should solve the issue however there may be another issue.

Take the TV2 remote to the TV1 location associated with that system. With the TV1 remote and TV on press menu menu on the TV1 remote this will bring you to the System Info Screen. Near the bottom of the screen there will be two remote addresses- primary=TV1 and Secondary=TV2. Using the TV2 remote press and hold the small clear SAT button until all light across the top light up. Now key in a two digit number that is different from the original secondary address at this location and also different than the address for TV1. Now press the pound key and the SAT button will flash thrice. Now press the record button a few times until the secondary address changes to the number you selected. Once this is done you can exit out of all screens on all receivers and go to the TV2 location that was having the issue and it should be resolved. I hope this resolved your issue and thanks for using Fix Ya.

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Provided the receiver is in dual mode than the problem lies in the remote address for your TV2 remote. Take the TV2 remote to the TV1 location associated with that system. With the TV1 remote and TV on press menu menu on the TV1 remote this will bring you to the System Info Screen. Near the bottom of the screen there will be two remote addresses- primary=TV1 and Secondary=TV2. Make note of these and go to the other dvr receiver you have and do the sam as you did before. It is important that the address for the secondary remote at the first location and the remote address for the secondary at this location if on a duo receiver are not the same. Now go back to the TV1 location you were oiginally at and using the TV2 remote press and hold the small clear SAT button until all light across the top light up. Now key in a two digit number that is different from the original secondary address at this location and also different than the address at the other location. Now press the pound key and the SAT button will flash thrice. Now press the record button a few times until the secondary address changes to the number you selected. Once this is doone you can exit out of all screens on all receivers and go to the TV2 location that was having the issue and it should be resolved. More than likely either a neighbor had their remote address the same as yours if they are within a 100 feet or the remote address defaulted to the same as the other dvr. I hope this helps you and thanks for using Fix Ya. If you need further assistance please let me know.

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Lawrence, you have probably got a remote that needs the address changed. Go to the TV1 location and press menu-menu pn the TV1 remote. This will take you to the system info screen. Now take the TV2 remote and press and hold the SAT button on the top left of the remote until all buttons across the top light up. Now choose and key in a two digit number that is between 1-16 but is different from the number for the TV1 address and press the pound button. The SATbutton will flash three times. Now press the record button until the remote address for TV2 changes to the number you keyed in. Once this occurs you can cancel out of the menu screen at the TV2 location and go to TV2 and verify functionality. If this still has not resolved the issue try the remote for TV2 at the receiver location. If you have sucess here you will need to move the UHF antenna closer to TV2. If you need further assistance please let me know. Thanks for using Fix Ya.

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