Question about Onkyo DX-C390 6-Disc CD Changer

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Error message (protect) cd plays then goes silent then plays again. have cleaned laser several times with cd cleaner disk.

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Dirty lasers don't cause "protection" problems. Are you sure thay message is displayed on the CD player? That word is nowhere in its manual.

Posted on May 22, 2011

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3 Answers

Dvd disc want play. Attempted to play several disc with negative results. Receive message that says"No Disc".


  • This could be a real easy fix actually. When you have a disk in the DVD player and it says "NO DISK" the 1 of 3 things is going on.
  1. Make sure you have a non home made DVD. Some DVD players will not play DVD'S in certain formats.
  2. If you have a normal DVD in the DVD player and are getting "NO Disk" then there is a real good possibility the lens is just so dirty that it is not recognizing your DVD at all. This happens a lot to all disk players that are neglected from the cleaning process. Get a disk player cleaner and run it through a few times until the disk is read again. Sometimes the lens is so dirty you have to try a few times just to get the cleaner disk itself to play just to do the actual cleaning. Make sure to run that cleaner disk through once a week. These disk cleaners "sweep" the lens and work well. You can get one at your local Best Buy for $8usd.
  3. The last thing it could be is that somehow the lens has come out of alignment. Just a millimeter out of alignment is all it takes to not be able to read a disk and DVD players get bumped and knocked off the shelf easy. So this can happen often especially with the more smaller travel DVD player.

  • Hope this helps and thank you for using FixYa.

Regards, Tony

Jul 19, 2011 | Durabrand DUR85

2 Answers

Tascam CD A500 'No Disc' error message


Hi,

The first thing i would suggest you to do is a hard reset by unpluging the the player for 30min and then try again.

If this does not solve your problem then please see if the player tries to read the disc.
Load a disc and listen.Does the player make squealing noises or is it totally quiet? Squealing noises may indicate that the player is trying to synchronize with the disc but can't due to an obstruction on the lens or in the laser path inside the pickup or a defect in the pickup. This can also be caused by an intermittent signal problem due to a faulty ribbon cable.

Totally silent means that the photo sensor is not getting any usable input from the laser at all, meaning that the pickup is "blind" for lack of a better word.
This can be caused by an obstruction of the beam by foreign matter on the lens or inside the pickup all the way to a marginal or failed laser diode and/or photosensor array. This can also be caused by a bad ribbon cable with one or more severed traces.

You could try to clean the optics. This is the most common malfunction as far as i know in all disc players. It would involve taking the cover off and finding a way to expose the lense, and then cleaning it with a very gentle brush. some players have a cover for the lense that swings to the side during playing, this greatly reduces the chance of dust accumulating, but its still worth the try.

If you actually see dust on the lense, then its just that simple. clean, close, play.

It may also be worth your while to check on the small shafting that guides the carriage of the laser pickup. Dirt, grome, dust and solidified lubricant can cause stoppage of the carriage and the laser eye then fails to read the next track.

If the problem does not get solved then you have to get it repaired.

Goodluck..
Please don't forget to rate the solution.

May 01, 2008 | Tascam CD-A500 CD Player

1 Answer

My Samsung HT-Z210 Home Theatre System is crazy. Sometimes it plays the disks but most of the times it would sound as if it is trying to load a few times and then displays disk error and if it does play...


Check for fingerprints or dirt on your DVD. Wipe it clean and try again. Also check for scratches. Try another DVD and see if your system reads it. If it does not try cleaning the drive laser lens with a CD lens cleaner available at places such as KMart or WalMart in the electronic section. If that still does not work chances are you laser on your drive is bad and needs replaced. It will need servicing.

Dec 03, 2010 | Samsung HT-Z210 Theater System

1 Answer

I have a Sylvania TV/DVD/VCR combo that I purchased in 2007. Now when I go and try to play a DVD, I receive a disk error message stating that the disk may not have a playback feature on the disk. I have...


the chances are the laser is bust try cleaning it with cd cleaner disc and liquid if it does not work laser is done buy another dvd player much cheaper than replacing the laser unit

Oct 14, 2010 | Sylvania 6720FDG 20" TV/VCR/DVD

2 Answers

"No Disk" message


Your dvd lense need cleaning .
For that buy lense cleaner disk from nearest computer shop then put that disk into cd/dvd rom then play it then it clean dust from lense then you can use it again .
But if still same issue then you need to replace your dvd lense .
Let me know if you need further assistance.
Thanks for using FixYa.

Feb 24, 2010 | Sony Bravia DAV-HDX265 Theater System

2 Answers

The problem is i cant play mp3 or DVD s in my philips dvd player when i insert sometimes it plays but sometimes it says LOAD but doesn't play.product code is philips dvd dvp3268


When the unit does not load any disk, that is usually because of a problem with the optical laser lens that is dirty, faulty or opaque, and will start operating on certain disks better than others.

In that case you will hear disk spinning, whirring and clicking, but the TOC (table of content track at start of CD/DVD will not be read, therefore the error.

Whe this problem is starting you may be able to read only CD, DVD or Blue ray, or for example only DVD-R and not +R , or only to read and not to write and so on. After more prolonged usage , often the unit goes losing the rest of functions, and ends up not reading anything at all.

If instead there is no noise, and disk does not spin at all , then there is a faulty motor, or the motor micro-switch is bad. This situation is far less common than the lens problem.

Try first using a CD/DVD or Blue ray lens cleaner disk to clean the lens. If that does not work you will need to disassemble the drive , and clean lens directly with q tips and isopropyl alcohol, or to replace the CD/DVD lens, or the whole drive unit.


Jul 21, 2009 | Philips DVD625 DVD Player

1 Answer

Cd #2 has disk error message and will not take in cd..message also says can not read disk


If it's playing other CD's in different positions, that's good news! More than likely, the laser lens just needs cleaned. They can be purchased at any retailer for about 15-20 (get one that uses fluid) run it thru a couple times and check again. If the unit uses a cartridge for your CD's, look at the cartridge for burrs, warps or cracks. They do wear out over time. If it's just a particular disc that's not playing, remove the CD and if you have any liquid car polish like mothers or meguiar's, spread just a drop or 2 on your CD then use a microfiber towel to buff. It's a good practice to get into especially for CD changers since they are extremely hard on CD's. It also protects the disc from scratches! any CD,DVD or Software for PC's. Hope this helps. If it still has a problem post a comment and we can dig further.

Jun 07, 2009 | Bose Wave music system Multi-CD Changer...

1 Answer

Put a CD in and get message that says ER (Error?)...every CD that goes in spins, but does not play.


could be one of 2 things
use a cd lens cleaner to clean the laser lens .
or could be warped or damaged cds and player wont play them
also if they are burnt cd the player may be to old to read them.

Apr 26, 2009 | Audio Players & Recorders

1 Answer

I have a tascam CC 222 cassette compact disk player. sometimes I get a disk error message and cannot even play a compact disk. I there a reset or some other way to avoid this problem


Hi James

It is probably an optics problem causing you symptom. Does the machine consistanly not play the any discs, or just particular discs. Either the lens is dirty, or you have an failure occurring in the optic block. CD lens cleaner discs are generally a waste of time, so I would suggest that you remove the lid, and clean the laser lens. with a cotton bud moistened with windex, then gently polish off with a dry one to be sure no smears are left behind. See how this goes. The other common problem with not playing discs is a lazy spindle motor, identified by the disc atempting to spin, but not getting up to speed. Try cleaning the lens first, and let me know if you still have problems.


regards
Graeme

Apr 16, 2008 | Audio Players & Recorders

2 Answers

"bad disk" of error


Before you go replacing your stereo, try cleaning your laser lens with rubbing alcohol and a qtip. let it dry for a few mins and try a music disc again.

Aug 30, 2007 | Durabrand CD-2086 Boombox

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