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I have an all in one Lexmark 6500 Series printer I recently purchaced. I'm getting an error message to clear a paper jam and press the check between the two arrows. I have double checked the printer for jams, but couldn't find any. Any assistance will be greatly appreciated. Margaret

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Do the following:

Take out cartridge and put them back in place.
Unplug power cord.
Turn printer upside down and shake it a bit, to look for foreign objects such as small screws etc.
Open all printer doors and look for fragments of paper.
Close all doors and plug printer back.

If after this the printer does not clear the error it is probably faulty.

Posted on Aug 15, 2008

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