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I have an all in




By marria57 on Aug 15, 2008

" "
I have an all in one Lexmark 6500 Series printer I recently purchaced. I'm getting an error message to clear a paper jam and press the check between the two arrows. I have double checked the printer for jams, but couldn't find any.

Any assistance will be greatly appreciated.

Margaret

Solution #1

posted on Aug 15, 2008
Somewhat Helpful)

ginko

Rank: Guru  Computer Hardware  Expert
Rating: 89%, 5076 votes
Do the following:

Take out cartridge and put them back in place.
Unplug power cord.
Turn printer upside down and shake it a bit, to look for foreign objects such as small screws etc.
Open all printer doors and look for fragments of paper.
Close all doors and plug printer back.

If after this the printer does not clear the error it is probably faulty.

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