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I have an all in one Lexmark 6500 Series printer I recently purchaced. I'm getting an error message to clear a paper jam and press the check between the two arrows. I have double checked the printer for jams, but couldn't find any. Any assistance will be greatly appreciated. Margaret

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Do the following:

Take out cartridge and put them back in place.
Unplug power cord.
Turn printer upside down and shake it a bit, to look for foreign objects such as small screws etc.
Open all printer doors and look for fragments of paper.
Close all doors and plug printer back.

If after this the printer does not clear the error it is probably faulty.

Posted on Aug 15, 2008

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Posted on Jan 02, 2017

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2 Answers

4TH LIGHT FROM THE TOP KEEPS COMING ON LEXMARK E232


What this light sequence means that the printer has a paper jam.

When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.


How to clear Paper Jam

Press Continue button twice quickly to see the secondary error code.


To get the secondary error codes

When the Error light (!) and Continue button lights are both on, a secondary error has occurred.

When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.

Press and release Continue button twice quickly to display the secondary error code light sequence.


Press Continue button to resume printing once all the jammed pages are cleared from the paper path.

We recommend that you clear the entire paper path when a paper jam occurs.


To clear a paper jam:


1 If you are feeding paper from a tray, remove the tray, and then remove any jams.

2 Open the front cover and remove the print cartridge assembly.

NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.

3 Remove any jams in the area behind the print cartridge assembly.

4 Lift the flap at the front of the printer and remove any jams beneath the flap.

5 Open the rear exit and remove any jams.

6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.

NOTE: The printer reprints the pages that caused the paper jam.

Jun 30, 2011 | Lexmark E232 Laser Printer

1 Answer

LEXMARK X7550 JAMS &MISFEEDS TROUBLESHOOTING


How to clear and avoid paper jams: To clear the paper path: 1 Pull firmly on the paper to remove it. If you cannot reach the paper because it is too far into the printer, lift the scanner unit to open the printer. 2 Pull the paper out. 3 Close the scanner unit. 4 Press check. 5 Reprint any missing pages. To avoid paper jams, do not force paper into the printer.
The Lexmark X7500 Series User's Guide will be able to give you more detailed instructions on how to troubleshoot paper jams and misfeeds on your printer. You can download the user's guide from the Lexmark website at http://bit.ly/mdAcJO and go to page 177.

May 10, 2011 | Lexmark X7550 InkJet Printer

1 Answer

HP 2575 printer - paper jam message


Resetting the product may help with some false error messages. Press power button to turn printer off, unplug the power cord, wait a few seconds, plug it back in, press power button to turn printer back on. Any luck?

Dec 13, 2009 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Lexmark 6500 states I have a paper jam, but I don't.


Hooray for McGuyver techniques, but I just shoved a piece of paper in there so it actually had a jam, pulled it out, and it cleared fine!

Sep 22, 2009 | Lexmark X2550 All-In-One Printer

1 Answer

Message shows 'clear paper jam then press check mark....no paper jammed in printer but it will not reset.


message keeps showing print cartridge cradle cannot move, I have check everything, no paper jams nothing under printer, I am turned off printed but keep getting same message.

Sep 17, 2009 | Lexmark X4530 InkJet Printer

2 Answers

Lexmark x6575 printer error message clear paper jam


Success and relief at last!

Thanks to Dinky on another web site who had the same problem with his Lexmark X6575 printer (a similar printer). The resolution of the problem once I had read Dinky's explanation took less than 30 seconds!

Dinky's exact words on the issue are as follows:

" Dinky commented 5 months ago
Hooray!!!...after lots of hours trying to fix my printers 'Paper Jam' message, even tho' there was no paper jam in my lexmark x6575, but the message refused to go away...I have finally got it to work!!!...

WHAT I DID......
There is a long silver metal bar that the ink cartridges run along. Well just underneath this there is 8 little roller feet that sit on top of another silver/cream roller. Well in between these, in the very centre, you will see a little black plastic nib like thingy...While the machine is turned on, press this little black thingy (best to use a pen or something like, as it's small) and what should happen is the silver/cream roller will make a quick rolling motion....Hey! presto the 'jam message' disappears and the lcdmag-glass_10x10.gif screen should show set-up options (like date, time, ect).

I hope these instructions are clear enough to follow, and I also hope this solves that dreaded 'Paper Jam' message for you all....Good Luck!
Regards, Dinky "

Sep 14, 2009 | Lexmark X6575 All-In-One InkJet Printer

2 Answers

How do i clear a paper jam


The Lexmark Printer you are having a very sensitive printer.

Normally this tyoe of Printers are very very slow in Printing job.
Comparing with other laserjet used.

If the Laptop / Printer are under warranrty, the Service engineer
can rectifity the printer jamming.

Solutins :

Make the Printer - Monthly service compulsory.
Use only good quality paper in the Lexmark Printer.
Do not pull the paper through hand, when the print out is coming.

Regards

Jul 15, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Error message on Lexmark x5470


hi there: we have the same printer and we had the same paper jam problem to correct: this we opened it up as normal and than got a flashlight and looked real closley at it and there was a verry small piece of paper in the side of it folded and caught in it we took a pair of tweezers and removed it and the paperjam was cleared try that ok the smallest piece will give you this error and wont continue untill it is cleared
best of luck mike

Feb 09, 2009 | Lexmark X2500 All-In-One Printer

1 Answer

Lexmark X6570 printer - Cleared paper jam. No paper scraps visible anywhere in printer. Continue to get error message to clear paper jam and then press the "check" button. Does not reset. ...


Ok, the paper jam could be due to one of the following:
  • Check for paper in the paper tray
  • Check the size of the paper in the paper tray to see if it is the same as what the printer is set for.
  • Defective D-roller
  • Debris in the paper path
  • Gears not turning or broken gear
  • Defective paper tray
  • Broken input sensor flag
  • Defective input sensor board
  • Defective system cable 2
  • Defective system board
  • Exit Sensor flag (Fuser)
  • Exit Sensor board (Fuser)
  • System cable 1
First try a hard reset - unplug printer from power source, wait a minute and replug. If it still does not work, uninstall the driver, reboot PC and reinstall (or download latest version from lexmark.com.

If there is no bit of paper or debris stuck in the rollers, it would indicate something more serious, and in need of servicing. If your machine is under warranty, I suggest you take it back to the shop and get it replaced.

If your warranty has run out, then you'll either have to get it serviced or buy a new printer (whichever works out cheaper for you)

Hope that helps!

Nov 11, 2008 | Office Equipment & Supplies

3 Answers

202 pam jam


usually it means that a sensor in your fuser is bad. If you have a P.M. Kit replaced the fuser and clean the printer.

but before you do, make sure that you have cleared all jams, including in the fuser.

Its probably time for a Preventive Maintanence

Jun 13, 2008 | Lexmark T630 Laser Printer

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