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I have a Shark iron, with the retractable cord, and can't remove the cord from the base. I have removed the two screws but the cord assembly is still engaged at the retractor button area. Any suggestions on how to remove this?

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  • sjcornelius May 22, 2011

    I need to remove the cord base because there is a short in the cord and it does not keep the power on. Sorry I didn't include this information in the earlier post. Putting an extension cord on will not fix the problem. I need to get into the cord assembly and rewire the iron.

  • sjcornelius May 23, 2011

    I know it is the cord because when you manipulate the cord, after it has power itself off, the power will come back on if the cord is in a certain position. The model number of this SHARK RETRACTABLE iron isG1477R.

  • sjcornelius May 24, 2011

    I believe the problem is deep within the retractor assembly. When the cord is fully extended you can power the iron on if you also wiggle the wire with tension. The more this is done, the quicker the iron powers off which leads me to believe the problem is where the cord is attached to the retractor mechanism. So again, the question is. How do you take the cord assembly off the base of the iron in order to work on the wires where they connect internally!

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  • Master
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Regards, Tony

Posted on May 22, 2011

  • 1 more comment 
  • Iron
    Iron May 22, 2011





    • What leads you to believe it is the iron that is faulty and not the fuse or breaker of the wall outlet? I need the model number. Manuals are not ready available on the net so Shark is the on place to get them and per their site http://www.sharkclean.com/cgi-bin/livew/... when you click on manuals it says I need the model number.

    • Sometimes these irons are not as serviceable as on might think. Often the are epoxied in so that the average Joe cannot get into it without cracking the base, forcing them to send it to their factory for a fix.



    Regards,

    Tony

  • Iron
    Iron May 23, 2011





    1. I see you have another tech helping you now. It's one of the downfalls of this site. If I go to bed and the customer waits a while to respond back then 4 hours goes by while I'm in bed. A process I have no control over. How far up the cord do you manipulate the cord? Are you messing with it by the base? Or a little bit up the cord itself? If you were messing with it a bit up the cord you could put a simple splice adapter on the cord a bit down from the suspected break and add a new cored from there.

    Tony

  • Iron
    Iron May 24, 2011





    • Once you removed them screws now just take and gently pry the back end out a bit and the cover comes off from the back and you lift it forward exposing the inside of the Iron. People come on here all the time thinking they know whats wrong with there item yet seeking information. I am only being thorough. There is no need to yell.





    Tony

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  • Irons Master
  • 1,238 Answers

Good day!

Double check again all screws and remove it.

If no screws found.please look for the possible lock inside.

thank you

Posted on May 24, 2011

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first, i'll apologize for not posting pictures with this, but i didn't have a camera handy when i "fixed" it. i'll do my best to explain the sitch.

i also have a sunbeam 4124 whose retractor was jammed...the cord would not release more than two feet or so, nor would it retract. i was able to disassemble it, but broke some internal retaining clips meant to hold the retractor housing to the iron. WARNING!! do not attempt this if you do not want to void your warranty. i can only assume that the manufacturer did not want you to disassemble the cord return housing and as such, hid the retaining clips where it would be impossible to disengage them. i got lucky and only broke one set of the retaining clips....if you carry on, you stand a chance of breaking both sets, which will not allow you to reattach the retractor housing to your iron securely. best thing to do is call sunbeam and have them send you a new iron, but if you're bent on fixing it yourself, here's how i did it (you'll need one medium philips head screwdriver):

1) remove the rubber feet from the bottom of the iron. this will expose two screw holes (the third foot under the retractor button has no screw; this is the side where the reaining clips are buried).
2) remove the two screws
3) WARNING! this is where you have a good chance of breaking your iron. pull the base of the iron really hard, rocking it from side to side. there are two sets of retaining clips recessed in the housing of the iron. the button will come with the base of the iron, the entire cord retraction assembly is self-contained. you can carefully use a screwdriver to pry the two halves apart. also, be careful not to pull too hard as the electrical connections between the iron and the retractor assembly has only about 2 inches of slack, though the connections are just wire-nut'd together and could be reassembled in a pinch.
4) after the retractor housing is separated from the iron, remove the housing cap by unscrewing the four screws.
5) carefully separate the two halves of the housing; the spring may be loose inside and could snap out at you.

here's where my iron was broken....the coil spring is contained by a plastic tray that had snapped, probably due to somebody pulling the cord out too hard. a section of the tray had jammed itself into the inside of the housing, immobilizing the winding mechanism. my only recourse was to completely remove the spring and permanently extend the cord all the way (not one of the features i bought the iron for anyway, so what the heck). PLEASE be careful unwinding the spring if you have to do it....wouldn't want anybody poking out an eye inadvertantly.

6) reassemble the retractor housing by screwing the cap back on with the four screws
7) if you're lucky enough to keep one set of retainer clips, snap the base of the iron back on and reattach the two screws located under the feet.
8) rubber pads back in and voila!

hope this helps!

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2 Answers

Retractable cord


first, i'll apologize for not posting pictures with this, but i didn't have a camera handy when i "fixed" it. i'll do my best to explain the sitch.

i also have a sunbeam 4124 whose retractor was jammed...the cord would not release more than two feet or so, nor would it retract. i was able to disassemble it, but broke some internal retaining clips meant to hold the retractor housing to the iron. WARNING!! do not attempt this if you do not want to void your warranty. i can only assume that the manufacturer did not want you to disassemble the cord return housing and as such, hid the retaining clips where it would be impossible to disengage them. i got lucky and only broke one set of the retaining clips....if you carry on, you stand a chance of breaking both sets, which will not allow you to reattach the retractor housing to your iron securely. best thing to do is call sunbeam and have them send you a new iron, but if you're bent on fixing it yourself, here's how i did it (you'll need one medium philips head screwdriver):

1) remove the rubber feet from the bottom of the iron. this will expose two screw holes (the third foot under the retractor button has no screw; this is the side where the reaining clips are buried).
2) remove the two screws
3) WARNING! this is where you have a good chance of breaking your iron. pull the base of the iron really hard, rocking it from side to side. there are two sets of retaining clips recessed in the housing of the iron. the button will come with the base of the iron, the entire cord retraction assembly is self-contained. you can carefully use a screwdriver to pry the two halves apart. also, be careful not to pull too hard as the electrical connections between the iron and the retractor assembly has only about 2 inches of slack, though the connections are just wire-nut'd together and could be reassembled in a pinch.
4) after the retractor housing is separated from the iron, remove the housing cap by unscrewing the four screws.
5) carefully separate the two halves of the housing; the spring may be loose inside and could snap out at you.

here's where my iron was broken....the coil spring is contained by a plastic tray that had snapped, probably due to somebody pulling the cord out too hard. a section of the tray had jammed itself into the inside of the housing, immobilizing the winding mechanism. my only recourse was to completely remove the spring and permanently extend the cord all the way (not one of the features i bought the iron for anyway, so what the heck). PLEASE be careful unwinding the spring if you have to do it....wouldn't want anybody poking out an eye inadvertantly.

6) reassemble the retractor housing by screwing the cap back on with the four screws
7) if you're lucky enough to keep one set of retainer clips, snap the base of the iron back on and reattach the two screws located under the feet.
8) rubber pads back in and voila!

hope this helps!

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