Question about GE Microwave Ovens

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My jvm3670sk02 ge profile over the counter microwave makes "zapping" noises when in use. Some flashes come from the top under the circle area. What is this and is it expensive to fix? Can i do it my self?

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  • GE Master
  • 9,047 Answers

That's usually grease buildup behind the stirrer cover.

The cover and the metal behind it should be cleaned with a mild, non-ammonia cleaner.

See you owner's manual for information. If for some reason you don't have yours, you can download GE owner's manuals and installation instructions here.

Any damaged parts will have to be replaced.

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on May 25, 2011

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My GE Profile JVM3670SK02 microwave stopped heating. Can it be fixed?


Anything can be fixed, it all depends on how much it will cost to repair. Sometimes it just pays to buy another microwave oven they have come down in price quite a bit

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HI Dianne,
The loud noise you describe can be from two components, I would advice to have the unit checked. The repair could be cheater then replacement, when it comes to microwaves, aftermarket parts are cheaper. I would suspect the magnetron or diode would be the problem in this description you gave above. Some of the GE models had a 10 year warranty on the magnetron, so check your user manual before having the unit serviced, it maybe under warranty for the repair anyways. You can always call GE for a warranty status on your unit as well. Good Luck

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How to check control panel fuse


It depends of course on the brand and model number, but here are some basic guidelines.

On a counter top microwave, the fuse is usually located between the door switches or on the noise filter board near where the AC cord enters the chassis.

On an over the counter model, the fuse is usually located behind the grille or control panel, or sometimes on a noise filter board near where the AC cord enters the chassis.

Some tips here:
http://031d26d.namesecurehost.com/mwd/safety.txt
http://031d26d.namesecurehost.com/mwd/disassembly.txt

You can find links to helpful exploded view diagrams and part ordering help here.

I recommend that you bookmark that link to your favorites.

We're
happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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OR, the cabinet above has settled and is resting on the top of the microwave. If that is the case, empty out that cabinet and the microwave may slide out.

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