Computer freezes constantly - has to be hard rebooted
I have had my T30 for about 5 years now. in the last year, the screen freezes periodically and the only way out is to do a hard shutdown, then turn the machine back on. I am wondering if this could be a fan problem (i.e. causing the processor to overheat) because the fan starts and stops, which I am told it is not supposed to do on this machine. Anyone else deal with this issue?
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Well the best thing to do is to start testing your hardware, you could have a problem with your hard drive, or your ram, or your video card, or your usb ports or cable's. You can make diagnostic cd's easily by using these free downloadable utilities: http://www.memtest86.com/download.html This utility is a classic and works great for testing the ram in your computer.
http://mikelab.kiev.ua/index_en.php?page=PROGRAMS/vmt_en This is a video card testing bootable image. If those pass, you can disable the usb ports on your computer from your bios potentially, and or crack open your computer and disconnect them if they are connected to the motherboard with cables :)
I have owned a CQ70 for 2 years 2 months. Before I reveal my tips, here's my experience: On purchase: - quick start guide doesn't even show keys and switches, how to use camera, etc - no software or manual supplied, only useless safety guide CD - request for info to Compaq online: they returned a form to let them know how well they had served me when they hadn't served me at all - subsequent requests unanswered - complaint to www2.hp.com returned a worm called HTML-script-inf First year: - keyboard failed after 2 months; replaced under warranty - screen failed after just under a year; replaced under warranty - sound regularly disappears; have to reboot - carrying bag burst within 6 months - SD card reader worked intermittently for a few months, then not at all Second year: - I accidentally discovered the touchpad disable button; it doesn't work - battery expired after 18 months - replacement screen started to fail after 18 months Now: - replacement screen failed completely after 2 years 2 months - I get electric shocks off the left side - it generates constant flow of "Enter" commands; keyboard, mouse, USB ports cleaned to no avail; clears on reboot for a few hours (no viruses / worms - I regularly check) - the HDD will not start spinning on mains power; I have to remove power cord and start on battery only, then replace power cord
Tip #1: I understand from a friend who works for HP that the good components go into the HP series and all the s*** into the Compaq series, so DON'T BUY COMPAQ. Tip #2: If you have already bought one, put it in the bin or use it for landfill Tip #3: If you want a reliable computer that will last for years, buy a cheap and cheerful Taiwanese no-brand. We've got two - they're great.
We wish a Happy New Year.
I suspect its a black screen error.
Please click on the link below to know and the resolve the issue:
Hope this helps.
There are a couple possible solutions to your problem. If the computer will still turn on and load windows, and I assume you are using Windows XP, you can try doing a system restore. To do this, go to Start, Programs, Accessories, System Tools, and select System Restore. If system restore is enabled, you should be able to choose a date in the past when the laptop was working properly and restore the computer to that date. If you want to completely reload windows, you will need a Windows XP installation disc. Load the disc in the CD or DVD player and reboot the computer. You should see a screen asking you to press any key to boot from CD, go ahead and press Enter. You will now enter setup where you can reformat the hard drive and reload windows XP. Follow the on-screen instructions to delete any old partitions, and then create a new partition and format it using NTFS. The windows XP installation will continue after the hard drive is formatted. If, when you reboot the computer with the installation disc in the drive, you are not prompted to boot from CD, you may need to reboot and press F2 or F12 to change the boot selection to the CD or DVD drive so it will load the CD first before it tries to load your original Windows installation.
One thing you could check is what order your computer is booting from. CD drive hard drive then other. Should be hard drive first. Go into the bios to do that. If you hold the power button down for 5 to 10 seconds the machine should physically shut down rather than unplugg. The unplug thing sounds like its in the power settings. But I've never heard of power settings being connected to bootup except for a password. Anyway a wild guess is check the bios bootup order.
It would appear that your laptop is infected with spyware / malware.
You can verify this by answering the following: is the hard drive light constantly on after boot up? If the hard drive is constantly running, then you probably have spyware running in the background and this is causing the laptop to "freeze".
Disconnect the laptop from the Internet and see if the laptop will respond after a period of time after boot up. Spyware uses the Internet connection - removing this connection should allow the comptuer to start responding.
You will need to perform the standard procedures to remove viruses and spyware. Make sure your antivirus is up-to-date and at least install a free version of an anti-spyware removal tool. Microsoft offers Windows Defender for free, LavaSoft also offers a free version of their Ad-Aware program.
Install the anti-spyware program and run a deep scan, reboot and repeat. You will need to do this at least 4 times to clean out the "Last Known Good" restores as well as the currently running image.
try a repair of the network connection (Right click it, repair) that will clear several settings that might be an issue. If no change boot to safe mode with networking, see if issue occurs in safe mode. If issue doesn't occur in safe mode, then you might try a system restore to a time period when the issue was not occurring. You can flash the BIOS to a current version if a newer version is available. You can uninstall the driver in the safe mode, reboot and re-install the driver. If the issue does not occur in the safe mode, you may also try editing the startup group of MSCONFIG to see if a driver installed there is causing an issue
Last but not least, run a malware scan of the system (Malwarebytes from Download.com is highly recommeneded)
Update: I looked at the plug connecting the HD to the PC and pulled it about 1/2 way back off and reinserted into machine. I then pulled the HD back out and noticed that it was not all the way pushed back on and it wasnt parallel to the HD. Basically I am thinking that the HD is not sitting properly in the bay for some reason or another, but I have been running 10+ hours with no problems as of yet. I did reformat the HD so I am going down that road of reloading and letting run awhile, reboot, repeat. Not sure if solution, but looking real good at this point.