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Posted on May 22, 2011
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How to fix usb mouse port? - Computers & Internet

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  • Posted on May 22, 2011
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How is it damaged? Physically, i.e,. bent pins, or something broken?
If so, then total replacement of the motherboard is the only solution,
other than using a different USB port.
Or, for a desktop computer, you can add-in a PCI adapter-card, to add more USB ports.

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0helpful
1answer

My mouse not working?
There may be several issues which can cause your mouse not to work properly with Microsoft Windows. This document contains the more common solutions that should be followed for best results.
If you are using a USB mouse, disconnect the mouse cable and then reconnect to a different USB port. If the mouse is connected to a USB hub, unplug the mouse cable and the connect it to a USB port on the back of the computer.
PS/2 mouse
If you are using a mouse with a PS/2 connection, check the back of the computer to verify that it is plugged into the PS/2 mouse port and not the PS/2 keyboard. If the mouse has worked properly in the past (i.e., this is not a new mouse), turn off the computer, then disconnect and reconnect the mouse.

Wireless mouse
  1. Make sure the mouse is receiving power by checking for some indication of power (usually a light). If your mouse has a power switch, it is often located on the bottom side.
  2. If the mouse does not appear to be on, replace the batteries.
  3. Make sure the wireless receiver is within range and is not blocked by too many objects.
  4. Disconnect the wireless USB adapter and try plugging it into a different port.
  5. Mouse software or driver conflict Boot into Windows Safe Mode. If the mouse is working in Safe Mode, there is likely a driver or software conflict. To fix this problem, follow the steps below.
    1. Open Windows Device Manager.
    2. Expand the mouse (mice) option in Device Manager by clicking the + symbol.
    3. Remove all mice listed by highlighting each device and then pressing the delete key on the keyboard.
    If the mouse still does not work in Normal Windows, follow the basic troubleshooting steps for your version of Windows.
  6. Check if a driver has been installed for the mouse. You can check in the Device Manager for this. While Windows may have a standard or default driver for the mouse, installing a driver for your specific mouse may fix the issue. You can check our driver list page to find links to some of the more popular manufacturers' websites to download a driver for the mouse.
    If a driver is installed for the mouse, it is recommended that you check if there is an updated driver for the mouse. Updating the driver may fix issues with a non-functioning mouse.
  7. Hardware issues Bad Port
    If the previous solutions did not solve the problem, try another mouse. If that mouse works, try the mouse that is not working with another computer. If multiple mice do not work, the problem is with the mouse port. If you are using the PS/2 or USB port on the back of the computer, the motherboard is likely bad and needs to be replaced.
    Bad Mouse
    If the mouse does not work with more than one computer, the mouse is bad and should be replaced. If you are using a wired mouse, check the mouse wire. If the wire has been partially cut or is frayed, this is likely the cause of the mouse not working. Replace the mouse if this is the case.
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Feb 07, 2019 • Computers & Internet
tip

USB devices not recognised or not working properly?
Try these steps to reinitialize your usb ports on your pc

1. Unplug ALL USB devices connected to the computer. If you are using a USB mouse and keyboard, temporarily use the older type PS/2 devices if you have them, if you don't then just leave them connected.

2. Hold down the windows key and press r

3. Type devmgmt.msc into the run menu and press ok

4. Click on the + sign next to the Universal Serial Bus Controllers
71921df.jpg
5. You might need another mouse to do this if you have a usb mouse.. I recommend you get a ps2 connector mouse which goes into the green round connector in the back of your pc.
0a245dd.jpg
6. Right click and uninstall first the usb root hubs. all of them then uninstall the rest of the devices you see under Universal serial bus controllers

7. Ones you have uninstalled everything you should see the Universal serial bus controllers there at all.

8. Now go ahead and restart your pc.

9. Ones you have restarted the pc your usb ports will reinstall in a moment stand by while it installs all of them. If you get warning messages click ok or continue installation.

10. Now go ahead and plug the usb devices back in. Install software if required, all usb devices if not faulty or broken should work now. Also note the error code if you get one?

This solution doesn't fix all usb problems so if you have a yellow ! mark there and device status reports a error code. Then it might not be a problem with your usb ports.

Thank you for reading, do leave suggestions, comments, feedback below.
Ekse


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on May 04, 2008 • Microsoft Windows XP Home Edition
0helpful
1answer

Mouse not working
Hi!
Plug it in the port, USB port. It will function better if plug into 2.0 USB port.
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Jan 24, 2014 • NexxTech NWOMMI Mouse
0helpful
2answers

My wired USB mouse isn't working. the red light is on and everything is installed right but when i try to move it the cursor doesn't move. nothing is wrong in the device manager either.
Try another mouse.
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Sep 12, 2013 • Computers & Internet
0helpful
1answer

My wired mouse on my desk top computer (windows XP) won't move. How do I fix this? I opens the mouse, cleaned it, made sure mouse. keyboard etc. was correctly plugged in, nothing has worked. Please help
It would seem that your mouse is broken. They easiest way to tell if it is your mouse that is broken is to plug that mouse into another computer. If you have another computer you should try plugging your mouse into that one to see if that works. If you don't have another computer ask a friend or family member who does to help you out. It seems most likely that you have a ball mouse using a PS/2 port, the plug pictured in green. Fortunately mice are relatively inexpensive. Even laser mice, which are more accurate, easier to use, and don't jam up with lint and dust build up. If the issue is not your mouse, it may be the port to which your mouse is plugged in. If you are using a PS/2 mouse and your port is no longer working you can get a new mouse that uses a USB port. If your current mouse is using a USB port try changing the port it is plugged into. An example of what a USB port looks like is pictured below. It is the picture of the two ports with the USB logo next to it, a dot with lines going to another dot, a triangle, and a square.mthealey716_1.jpgmthealey716_2.jpg
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Dec 13, 2010 • Microsoft Windows XP Home Edition
0helpful
1answer

Doesn't work.....no laser light appears on the bottom of the mouse. Nothing happens when I hit the "connect" button.
It sounds like these is either a problem with the USB port on the motherboard or with the mouse itself.

Assuming that if a wireless mouse: the batteries are new, the device is actually turned on and the transmitter has been removed from the mouse and plugged into the the USB port and it still does not work, it should be tried on all the other USB ports of the computer. If none work, try on another computer.

This will help determine if the mouse or the computer is the problem. If the mouse does not work on other ports or on the other computer, a defective mouse is likely. If it does work in a different USB port of the original computer, the first USB port is suspect.

If it only works on a different computer, the problem my lie in the setup or BIOS page of the computer. Look for a setting for USB ports. Enable the ports if disabled, and try again. If still no luck, there is some other issue at the motherboard level. Unless fairly new and under warranty, it will probably not be worth trying to fix the problem, when a $20 USB expansion card could be purchased and installed to provide USB connectivity needed.

You could also try connecting a different USB device (if available) to test the USB port. A USB webcam, hard drive, mechanical mouse, etc. are all good choices to test the port. You should indicate or cover any ports that are found to be defective.

I hope this helped and good luck!
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Nov 01, 2010 • Computers & Internet
0helpful
1answer

Usb mouse
here is what you can try,

1. try to connect the usb mouse in the other usb ports to check if it works
2. try another usb mouse.

if the usb mouse works in other ports and not in some of them...USB ports gone bad.
if it does not work anywhere, the mouse has gone bad. also to check the usb ports check if keybaord works or not. if yes..its just the mouse. it cost approximately $10. go and get a new one.
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Sep 21, 2009 • Computers & Internet
0helpful
1answer

Mouse freezes
Is it wireless mouse or usb? or serial connector? if its usb mouse try to use different usb port and check the status, if its wirless it will be connection or battery problem, try to charge it, if its serial connecter try change the mouse . Or use the keyboard port for mouse and see the difference. if all this not work let me know so i can show you the windows steps in order to fix it.

Best regards

I’m happy to help further over the phone at https://www.6ya.com/expert/mustafa_06f84c65ab5cc745

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Mar 02, 2009 • E-Machines eMachines T3830 PC Desktop
0helpful
1answer

Can't load os do you computer Dell only has usb ports
Ensure the Keyboard and mouse are connected to the USB ports nearest the PS2 port on the back of the chassis.

Boot to the BIOS F2 and ensure USB emulation is ON.

If you can't access the bios, reset the BIOS using the Jumper on the motherboard, then USB ports should then work.
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May 18, 2008 • Dell OptiPlex GX280 PC Desktop
0helpful
1answer

Broken Prong inside connector for mouse

If the ps2 port on the main board is broken you will need to replace the board. If this is the case and your computer has usb ports on it just go out and buy a usb mouse.

 

If the part that is broken is from the mouse by using tweezers try to gently remove the broken part from the board. if unsuccessful use the usb port with a usb mouse.



I’m happy to assist further over the phone at https://www.6ya.com/expert/lou_afa492c634393790

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Oct 21, 2007 • Computers & Internet
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