Question about RTO Atwood Water Heater - 6 Gal LP

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I have a atwood model g6a-7 hot water heater, when you light pilot and after holding knob you turn to light burner the pilot goes out, i have replaced the jade pilot or thermal coupler with no help to the problem, could it be the thermastate itself or what.

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Sounds like it. Before replacing gas control, try removing thermocouple connection at valve and spray electrical cleaner in there and blow out with compressed air after, being careful not to get it in your eyes. If no electrical cleaner, try WD-40 and blow out after. If you twist up a piece of fine steel wool and insert in there as well and try to spin/twist it to clean contact inside may help as well. Blow out goo after and re-install fitting and try again. If that doesn"t work, replace gas control.
P.S. Highly recommend certified experienced tech perform this control valve replacement if necessary.

Posted on May 22, 2011

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I have a new Atwood G6A-7 water heater. The pilot lights fine but gas flow, when it turns on, is so strong it will blow the pilot out. Certain times, it sounds and looks like a mini fire ball going


Clean burner tube with proper brush, such as long spring type for bar-b-Q burner tube that are available at most hardware stores, and make sure you have new burner tube aligned properly (straight on) with brass orifice on gas control. Then be sure to adjust air shutter for nice blue flame, with little orange at tip. Do not give so much air that flame roars or jumps off the end of the burner tube. Too many people think more air, less fuel, but actually, when flame roaring and jumping off end of tube, the heat passes through faster and it takes longer to heat the water inside the tank. Like I said, only enough air to have quiet, steady blue flame. If your not giving it enough air, you'll see dark soot on trailer above water heater, which indicates burning too rich, need more air, or perhaps pilot is partially plugged. Pilot flame should also be blue, not yellow/orange. Small air intake hole on side of fitting just before pilot tube can get spider web, or debris in it as well. Use air to blow that out or a piece of wire like a paper-clip to clean inside that hole.

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Burner lites but goes out after 2 or 3 min.


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1 Answer

Hi: I have a atwood-6-gallon heater, the pilot works well but when I try to switch over to the main burner the pilot goes out time after time --- only used once. Thanks in advance Jim


This can be caused by a number of problems.
1. How long has the pilot been lit before you turn it to burner? It needs to warm up the end of the coupler. When you push in on the knob to light the pilot, hold it in for a while after the pilot lights. This allows more gas/hotter pilot flame to warm things up.
2. How fast are you turning it to burner? You need to do it really slow. The gas is under pressure and can blow out the pilot if you do it too quick.
3. Is there a blockage in the tube? Lady bugs, spider webs, etc. can cause a blockage and this problem. It's pretty common. (A long pipe cleaner will clean it out in a few seconds.)
If all of these fail:
4. It it getting too much/too little air? Check the air gap in the end of the tube. (Also called air manifold)

Feb 03, 2010 | RTO Atwood DSI-RV Water Heater-6 Gallon

1 Answer

The pilot light & will stay lit. untill the burner cycles on/off


MAKE SURE THE BURNER TUBE AND ORIFICES ARE CLEAN. MAKE SURE YOU HAVE THE PROPER LP PRESSURE.

Oct 05, 2009 | RTO Atwood Water Heater - 6 Gal LP

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