I just bought a Stiletto 2 and was updating thru Yahoo music and then there was an error called in 11 (eleven). I then turned it off to deal with it today and when I went to power it up after the first charging it will not power up the whole way. It tried twice and said it was shutting down and never did turn off. I had to manually turn it off holding the button down. Is there a way to fix this so I can use it? It is brand new out of the box last night.
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My Stiletto got the same problem at around the same time. I have been reading many stiletto owners problems and see many of the same problems erupting at around the same time-mid to late February. I just spoke with a Sirius Representative who said the Stiletto 2 has been discontinued. Seems like a conspiracy to me.
exact same problem here. the fuse inside is blown, according to sirius tech support.
I have a new one "on order" as a warranty replacement. They said it could take up to a month (in canada)
i read many bad reviews about this unit... now I agree with them completely. 3 months of light home use before a fuse blows? Pathetic.
A month wait for a new one? Unforgivable.
You need the firmware upgrade from the Sirius website:
Bug Fixes · Reduced incidence of “acquiring signal” and “antenna not detected” messages while the radio is installed in the Stiletto Vehicle dock (SLV2) · Improved audio quality and distortion reduction · Reduced incidence of long block recording and Radio Replay corruption How to Get this Release Updating over WiFi: Subscribers may update Stiletto 2 over WiFi by following these steps: 1. Power cycle the Stiletto 2 by holding the power/lock switch down for 5 seconds and releasing. 2. Turn on the Stiletto 2 and press the HOME button 3. Use the MEDIA DIAL to scroll to Internet Radio 4. Press the SELECT button to connect to Internet Radio 5. Tune to your favorite station and let it play for several hours. 6. Follow prompts on screen to complete the update, then power cycle your radio to apply the updates. 7. Next go to HomeSettingsDeviceDevice info, if the baseband version is already 00.14.94 you are done. If not, continue to the next step. 8. Reconnect to Internet Radio and listen for at least 15 minutes. 9. Disconnect, and tune to Satellite Radio. Updating Sirius will be displayed for approximately 5 minutes. 10. Once the message clears, your update should be complete. Go to the Device Info screen to verify the update has been successful. Updating using My Sirius Studio™: Customers without WiFi access may update using My Sirius Studio™ running on a PC with an active internet connection: 1. Launch My Sirius Studio™ on your computer. Be sure you are running the latest version of My Sirius Studio, currently version 1.5.1. 2. Power cycle the Stiletto 2 by holding the power/lock switch down for 5 seconds and releasing. 3. Turn on the Stiletto 2 and connect it to your computer using the USB cable supplied with your device 4. In My Sirius Studio, click on the gear icon next to the device or go to File Device Settings Check for Software Update. 5. Follow the instructions that appear in My Sirius Studio™ to complete the update. Please Note: During the update, your media library must be re-built. If you have a large amount of content stored or a microSD™ card installed, the process can last for as long as 10 minutes. During this time the message “updating media library” or may be displayed. 6. After disconnecting from your PC it will be necessary to power cycle your Stiletto and connect to Satellite Radio to refresh your channel list. For additional questions regarding your Stiletto 2 or the SIRIUS service, please refer to the product manuals. You can also reach the dedicated Stiletto Technical Support Team at 1-800-869-5364 from 10 AM to 10 PM Eastern Time Monday through Saturday, or by email at firstname.lastname@example.org.
I'm a relatively new subscriber, only having my stiletto2 for 3 months. It just started "not recording" and "deleting my recordings". In researching, I came to this thread. Since no one really seems to have posted a real solution here, I'll share what I've found elsewhere.
1.) Check to make sure your SL2 has the latest software (ZAP). To find out what version you have, navigate to Settings >> Device >> Device Info. If your software is not up-to-date simply connect your radio to Internet Radio for about an hour and it will be downloaded. You will get a notice on your screen when the update is complete.
2.) Perform a Full Shutdown of your SL2 at least once a month by holding the power button down for 10 seconds. If you do a lot of recordings it's advised to perform a shutdown weekly or more for best results. This will flush the system, clean up and remove old and expired recordings/replays and reduce general screen lag. For some this simple step has eliminated missing recordings all together.
3.) Do not use your SL2 as an archive device and try to avoid using your internal memory over 50% for the time being. If you do a lot of recordings it's also advised to disable Radio Replays.
If 1-2-3 don't work, try 4
4) Set and Erase 4a. go into your Settings Menu>>Device>>Reset & Erase. 4b. As soon as you complete the process (Reset & Erase) and have rebooted, you will need to connect to Wi-Fi again to again download the baseband update. Let it run for at least 30 minutes to ensure that it is able to get the entire update. Then tune to Satellite Radio it SHOULD complete the baseband update. 4c. You should see the Updating SIRIUS message for about 7 minutes. If it's only up for a minute or two, then it may bet hat the update failed again. You can check the Service Info screen to be sure. 4d. If you then shutdown your SL2 (by holding down the power switch for 5 seconds) then turn it back on, it should complete the baseband update process.
Double check your signal strength during the time of day your recording sounds like classic signal drop. Could also be software issue or memory issue. As a last resort;
SIRIUS Device Recovery (SDR) is a software application that helps you recover your Stiletto (SL2, SL100 or SL10) in the event of a complete system failure. The SIRIUS Device Recovery program retrieves the latest version of software for your Stiletto from the Sirius website. NOTE: Performing device recovery WILL ERASE the entire contents on your Stiletto: all music, Sirius recordings, channel presets and any user preferences. The Stiletto will be reset to its original factory state. You can perform the revovery from the Sirius Studio software that came with your device or http://www.sirius.com/mysiriusstudio
What happened when you tried to sync? it could be a device certificate error...what i would recommend you to do is to sync using your windows media player...assuming that you have windows media player 11...open up your windows media player and click on sync..then you can drag the tracks you want to sync and then click on start sync...if you are not able to transfer the songs to it..use a song that is not from yahoo like the sample one that came with your computer and see what happen...if that doesnt solve the problem check your usb mode..it should be under MTP mode or auto....then open up your windows media player and format the device there...after you have done that..that should solve the problem you are having..let me know what the outcome is....
Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.
try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.