Question about Canon Office Equipment & Supplies
If it is a new black ink cartridge and the printer still wont print black start by:
A: Simply making sure the settings are ok. To do this, go to file>print. When the printer box shows up. click properties.
From there, you will be able to see color settings. (ex. black, grayscale, full color.) Try switching to black or "use black cartridge only.
B. If "a" does not work for you, the print head which hold the ink cartridge is clogged or no longer working. Through the cannon window on the printer, try running a print head cleaning or any maintenance program.
If there's still no black, the print head has seen better days and needs replacing. Most of the time it is more effective to get a new printer.
Posted on May 22, 2011
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Posted on Jan 02, 2017
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