Question about Yahoo Mail

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I can't reset my password in yahoo mail it says

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  • kristen smith
    kristen smith Feb 22, 2017

    Steps To Recover Yahoo Mail Password:
    •Foremost Step; Go to the Yahoo Account Login.
    •Enter the username and Password
    •Then simply visit the Yahoo Page where the user have to enter reset Password.
    •At that point, tap on to the “Setting”
    •Enter to the Yahoo reset password option.
    •The Yahoo resets password drop down option will appear.
    ? Reset password through Email account
    ? Or Reset Password with Phone Number
    •After tapping on to one option the user can Reset Password.
    •The password will reset effectively easily.
    For more information Visit the site- https://gonetech.net/yahoo-helpdesk/rese...

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  • 11 Answers

Hi phebG,

Thank you for choosing FIXYA.

To change/reset your password:

  1. From the Yahoo! Home page, click on your user name in the upper right.(You will need to be signed in already)
  2. From the drop down select Account Info
  3. You will be asked to sign in again to enter your Account Info page.
  4. Click Change your password
  5. You will be taken to a page that will look like the one below.

    i can't reset my password in yahoo mail it says - 131-0000000003.jpg
  6. Enter your current password.
  7. Enter and confirm your new password.
  8. Click Save. You will see a confirmation page when you have successfully changed your password.
  9. Click Continue.

Posted on May 22, 2011

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Posted on Jan 02, 2017

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[Solution # 1]
That sounds as if your account was either hacked or deleted. In case of a hacked account send a mail describing your problem to account-security-help@cc.yahoo-inc.com. If this doesn’t help, call Yahoo: 1-408-349-1572, explain to a customer service person what happened. They will ask you to do certain things and then they compare your original info with the changed info.
To see how well this works, go to the links below…:-)
http://answers.yahoo.com/question/index;…
http://de.answers.yahoo.com/question/ind…
If your account was deleted and not hacked, Yahoo will let you know when you try the suggestion above. Good luck!
[Solution # 2]
try to log out and on internet option, click to delete temporary internet files, browsing history, delete cookies and restart your PC. wait for about 3~5minutes before to open the IE again and sign in. click this link to change your passwordhttp://edit.yahoo.com/config/change_pw

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