Question about Brother MFC255CW All-in-One InkJet Printer

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The printer is offline and not connecting to the network. I have tried everything.

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Does it show any error message, or it just stays there like that?
Here's where to start. On your printer/fax press "Menu." Then press 5, and click "OK." Then press 2, and click "OK." It should say "Searching SSID." Make sure you are connected to your own wifi network and that your network key is inserted right.
Then, go into your wifi router's settings and make sure the DHCP server is set and that the printer can get an apropriate IP address to connect to the network.
Are you trying to connect it directly to your computer's wifi card? or are you using the router's access point. There might be issues with that too.
Have you tried connecting it to the USB cable? Even if it can't connect to the wifi network, it should always be able to connect to the wired USB interface.
Try to troubleshoot it a little. and maybe add some additional details so that we can assist you better.

Posted on May 22, 2011

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Hi,

To solve this problem you must check the toner or ink cartridge. Most of this arises as you have not checked the toner and the ink cartridge. The toner and the ink cartridge are designed to have a certain capacity. If the printer toner and cartridges are empty it will cause to turn your wireless printer offline. Incorrect installation of your printer can also make your printer turn offline.

Posted on Jun 29, 2011

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2 Answers

HOW TO FIX...PRINTER IS OFFLINE BUT IT IS ON...WE ARE UNABLE TO PRINT.


If you are getting a status message as the printer is offline on your pc,and afterward you can't ready to print the reports.
Steps to Resolve the Printer Offline Issue:
Step 1:
At first, you need to check your network through the HP Scan Doctor which encourages you to discover and fix the printing issues.
Steps To Run the HP Scan Doctor
    •Open the HP Scan Doctor tool by double tapping the symbol.
    •Start- - >Select your printer- - > Fix Printing
    •Then the list of issues displayed on the screen as result.
    •If the tool shows the white checkmarks at that point there is no issue.
    •If the tool shows the white wrench then the issues are found and repaired
    •If the tool shows the yellow shout point then the issues are found however that can't be solved or skipped.
    •If the device shows the red stamp then you have to take after the on-screen guidelines to determine the issues.
    Step 2:
      Set Your Printer as Default Printer
      •Search your gadget on your PC and select your printer and uncheck the Pause Printing and Use Printer Offline

printer offline-5vig2z1inj4jln452vxo5zul-5-0.png
    •If you can capable print implies your printer is online.
    Officejet 4650 keeps going offline then proceeds with following step Step 3:
    Check Whether You Connect With Correct Port
      •Go to printer- - > Printer Properties - >Port
      •For USB association utilize USB or DOT4
      •For Network Connection use WSD, organize, Standard TCP/IP Port Step 4:
      •Update the printer firmware which may resolve your issues

      Step 5:
      •Manually connect the wired or wireless connection
      Step 6:
        •For network connection just you have to add the second printer to your Windows.
        •Select your printer - > Properties - >Add Port - > Standard TCP/IP Port - > Next port
        •Now you can ready to print implies stop the troubleshooting. Still get the same issue mean you need to connect the printer customer support via +1-800-836-3987

Jan 08, 2016 | Office Equipment & Supplies

1 Answer

Printer is offline


Hello,
  • Check the printers connections.Well connected?
  • Turn it off and disconnect everything and then re-connect again.
  • Access the cartridge compartment and inspect whether the cartridges are well installed.
  • Set the printer as default printer if not set.
  • Check through the paper feed tray for any stuck papers which may cause paper jams,resulting in offline mode.Still offline?
  • Open printers and faxes to view installed printer.
  • Right click on the printer icon and uncheck 'use printer offline' Still offline?
  • Try updating your printers firmware.
Hope this helps.Thanks for using fixya!

Sep 25, 2011 | Dell V313w AllInOne InkJet Printer

1 Answer

I have an HP Laserjet P2035N that worked just fine until I moved it from home to my office. When I hooked it up to my laptop, which it has been before, it said the printer was offline. I've tried...


network printer is connected to check network connection. (cable, plug, etc.), if everything is ok not a problem to the network printer port on ferl can happen and if it is installed USB port, possibly connected to a another USB port

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PRINTER GOES OFFLINE


cheak printer connection is proper & paper setting is proper then still printer is offline may be a problem of sensor or datacable give me a status reply

Apr 19, 2011 | Dell 1815dn All-In-One Laser Printer

1 Answer

I checked everything, the printer is connected, there's ink, everything is good, but it says it's offline. I clicked "Use printer online", but it's still offline. I tried Refresh, and it's still...


The first thing I would check is the cable. If you're using a USB connection, try a different (and known to be good) USB cable. If that doesn't do it, you may have a damaged USB connection socket at the printer, which is not cost effective to repair.

Hope that's helpful.

Dec 31, 2010 | HP Deskjet F335 All-In-One InkJet Printer

1 Answer

I cant print any documents my brother MFC-255CW says offline and i cant get it to work


I had the same problem, and couldn't find a solution anywhere. My laptop said the wifi Brother MFC-255CW printer was offline, when the printer was definitely online and connected.
In the end I simply went into Control Panel / Printers, selected the Brother printer, and deleted it off the network. Then I chose "Add a Printer" from the network, and reselected the only printer on my home network - which was the Brother MFC-255CW that I had just deleted. The computer reinstalled the driver, and everything was fine again - haven't had a problem since.

Nov 08, 2010 | Brother MFC 240C All-In-One InkJet Printer

2 Answers

I cannot print to my printer...it says it is offline...how can i fix that? its connected to the network and all network cables are working fine...


may be you should check, in first, in the control panel / printer ; right click on the icon of your printer , verifier that it isn't setup in offline mode , otherwise i don't know ....

Jan 14, 2010 | HP LaserJet 1320 Printer

3 Answers

Offline wireless printer


Please make sure that printer is turn on, before doing ensure you do power cycle of printer.

Add printer on Standard TCP/IP port.

Sep 13, 2009 | Brother MFC 490cw Color Inkjet...

2 Answers

Cannot print to network printer


Is this printer installed on a server and shared over a network? Or is it installed independently on each workstation?
If it's on a server, printing could be "paused", or set to "use offline" Go to the "printers and Faxes" dialog box, and 'right click" on the printer icon, is there an option to either "resume printing", or "use printer ON line"? If so, select this option.
If it's not on a server then it would be extremely unlikely that this condition would happen on all workstations
Other than that make sure that the Subnet mask is set correctly on the printer.
If that doesn't work....it's probably time to try re-installing the driver.

May 13, 2009 | Kyocera Copystar CS-1820 Black and White...

3 Answers

Status on print job says offline dell m5200


a few questions:

-Do you know this printer IP?
-Can you ping this printer?
-How many printers do you have on your network?
-Did all the printers on your network offline or just this printer?
-Did you check the network cable that connected to your printer?

solution:
-you might try to restart printer spooling service on your print server
or
-If your server is still functional, you might try to reinstall/set up this printer on network

Mar 24, 2009 | Dell M5200n Laser Printer

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