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Hello please try the below steps to reset the printer: 1. Hold down the "Resume" button on your Canon printer for one to two minutes, and then release the button. In some instances, this may reset the printer automatically. 2. Unplug the power cable from the back of the Canon printer if the printer did not reset when you held down the "Resume" button. Hold the power button down and plug the power cable back into the Canon printer. Do not release the power button. 3. Press the "Resume" button on the Canon printer two times and release the Canon's power button. The Canon printer resets to the factory settings and the ink level should appear full. If you will need more help you can download the service manual for canon ip6000d from the below link: http://goo.gl/gAqyP