Question about Acer (91.42R37.001) CD-RW/DVD-ROM (Combo) Burner

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No cd drive icon seen in my computer and its not working

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Wen such things happen is either,but before i proceed i hope nobody have tampered with the system by working inside the board.if so click on the control panel and click on add hardware then follow the instructions,secondly if it does'nt work.then check the ide cable wit another one ,thirdly check the jumper,then the last but not the list chek on setup to enable some drives, if it does'nt work check wit another cdrom.plz do not go far beyond your philosophy

Posted on May 22, 2011

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Posted on Jan 02, 2017

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1 Answer

Manually eject cd


If you can't eject using the button on the CD drive, you can use Windows File Explorer to locate the icon for the CD you have in the drive. Expand the area for Computer. You should see the CD drive listed below the Computer icon where all the devices are listed. Right-click on the CD icon to get the pop-up menu. Then left-click on the option that says eject and the CD drawer should open.

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In this case the auto-play its off for the drive ..and to make it pop up again ..just right click on its icon in the my computer ..and than auto-play ..and choose an action for the drive..and apply ..
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Open "My Computer".
Point at the icon for the CD-drive.
Click with the SECOND (usually the RIGHT) mouse-button on that icon.
Choose "eject", to open the door.

If that does not work, then exercise the WARRANTY on your NEW computer to get the problem fixed, at no cost to you.

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1 Answer

My cd/dvd drive on my Fujitsu Siemens laptop doesnt work


Right click on my computer icon then click on property then ->hardware ->device manager

then check there is any cd/ dvd drive showing in list.
If you can see your cd /dvd driver then uninstall it.
then restart computer.
But if you cant seen then you need to refix your cd dvd rom.
For that pull your cd drive from laptop but make sure there is 1 lock system near rom just press that lock and pull drive then refix it.

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1 Answer

I have an IBM ThinkPad T40 and the CD ROM drive stopped reading the disk...do you have any suggestions why...And what does the little "!" mark mean on the CD ROM drive device icon


It sounds like you have a driver issue with the device. I have also seen viruses cause this. Try going to device manager, right click on the cd-rom and remove it, then reboot your computer and it will automatically find it again and try to install it. If it still shows the exclamation mark then you have bigger problems, run a virus scan, if possible from a third party machine.

Hope this helps!

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1 Answer

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1 Answer

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2 Answers

My dvd drive is not being seen, computer states software problem code 19. HELP


Hi Samholden,

If I understand correctly you are not able to find your DVD/CD drive listed under the "My computer"(computer in Vista)

When You try to use the Disc on the Drive,the Error"code 19" Pop's up.

Is the Light indicatng the Power to the Drive showing On.
If Yes Please Follow this solution For XP (operating system)

Click Start,
Right Click My Computer.
Click Properties.
(you should have got the system properties window Open)
Click Hardware TAB
Click Device manager Button

Look through the list to find the DVD drive (icon)
if you Find it and see a "+" sign Click it to make it "-"
then Observe the sub menu that appearce, (Reply to us if there were any of the alert Icons along with the ICON)

Right Click the sub-menu and Click uninstall.
then Restart the computer again.

please ask if you find ay Difficulties.
Thank you

Jul 17, 2008 | Computers & Internet

1 Answer

CD/DVD drive stopped working gradually


  1. Ensure the Drive is seen in MY Computer
  2. Try removing the upper and lower filters per this article: http://support.microsoft.com/kb/314060
If the drive is seen in BIOS and in MY COMPUTER, but will not read any media after running the microsoft fix and rebooting, then replace the drive.

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